===== [V9] FAQ: How to scan QR code by migrate backup option? ===== **Article ID**: 5429 \\ **Reviewed**: 2023-12-05 **Product Version**: \\ AhsayOBM/AhsayACB: 9.7.2.0 \\ OS: ALL ===== Description ===== After upgrading AhsayOBM to version 9.7.2.0 and updating the dummy certificate, the existing mobile backup will not work. ===== Steps ===== - On Ahsay Mobile, go to **Backup** then tap "Connect to new backup client application". \\ {{public:9543_faq:1.png?200}} {{public:9543_faq:3.png?200}} \\ \\ - On AhsayOBM/AhsayACB, go to **Settings** > **Mobile Backup** then click the "Add or migrate device" button. \\ {{public:9543_faq:4.png?500}} \\ \\ - Choose "Migrate backup content of existing device to a new device" then select the device from the drop-down box. \\ {{public:9543_faq:5.png?500}} \\ \\ - Scan the QR code to migrate. \\ {{public:9543_faq:6.png?500}} \\ {{public:9543_faq:2.png?200}} {{public:9543_faq:7.png?200}} ===== Keywords ===== Ahsay, migrate backup, re-scan QR