===== [V8][V9] FAQ: AhsayOBM workaround to support Synology DSM 7 ===== Article ID: 8132
Posted: 2023-03-20

Product Version:
AhsayCBS: 8.7, 9.1 - 9.5.2.x
OS: Synology DSM 7 ===== Description ===== For customers currently running minimum v8.7.0.0 (base), we have a workaround that allows your users running Synology DSM 7 to install AhsayOBM.

This workaround applies to base release (with or without newer hotfix). If your CBS is lower than this base version you will need to first upgrade (v8) or (v9). CBS installer download available from www.ahsay.com.

NOTE: For branded CBS or branded Sub Admin sites, you must first complete Rebuild Client before proceeding.

Q: How to tell if you have this base version?

License

Product Version

version.txt

Q: If I upgrade my CBS to a newer release, do I need to redo these procedures?

Q: Do I need to redo these procedures if I upgrade to CBS v9?

Q: My client agents are branded, do I need to repeat these procedures for each branding?

Skill Level:

Novice

Task Time:

Pre-Requisites to prepare the workaround:

CBS meets minimum base version
Rebuild Client completed for branded sites
Your PC, with:

Note:

The “.SPK” file format is a Synology Package.
Modifications to the OBM SPK installer file at your own risk. We recommend you retain an unmodified copy of the SPK file before continuing.
Modification to the OBM SPK file will only apply to Synology running DSM 7. For older DSM, continue to download SPK from CBS Download page.
Modified OBM SPK for DSM 7 is not a replacement for your CBS’s standard Synology download when you must be compatible with older DSM. If older DSM runs the modified SPK, they will fail installation.
If you have Sub Admin (resellers) with custom branding, these steps will need to be repeated using the OBM SPK download from each Sub Admin’s CBS Download page.

Workaround steps to be completed by CBS Admin:

INFO

os_min_ver="7.0-40000"

package

dsmuidir

find this line	package="AhsayOBM"
copy text	AhsayOBM
find this line	dsmuidir="ui"
edit to	dsmuidir="%package%:obm/wui"
	(where *%package%* is replaced with the text value from the 'package' line)
	Example: dsmuidir="AhsayOBM:obm/wui"

INFO

https://download.ahsay.com/support/30215/AhsayCBS9DSM7privilege.zip

privilege

conf

privilege

%CBSHOME%

obm9-dsm7.spk

%CBSHOME%

Default Windows	C:\Program Files\AhsayCBS\webapps\ROOT\obm9-dsm7.spk
Default Linux	/usr/local/cbs/webapps/ROOT/obm9-dsm7.spk

NOTE: When upgrading to future CBS base version, you need to remove this file from circulation as it would be deemed outdated. Generate a new SPK with the newer base version.

NOTE: For CBS sites with several branded Sub Admin, you need to save as unique filenames.

https://yourCBS.domain.com/obm9-dsm7.spk

DSM 7 User:

https://yourCBS.domain.com/obm9-dsm7.spk

===== Addendum - Insufficient Permissions =====
Addendum:
When performing Backup or Restore, Insufficient Permissions might be encountered. For share folders, grant read (for backup) and write (for restore) permission to application, read this Document

===== Example simulation video =====

===== Keywords ===== OBM, Update, Workaround, DSM, Synology, DSM7, CBS9, 9, CBS87, 8.7, 30215