===== [V8] ISSUE: Fail to process 'Office 365/Site Collections/folder_path/...'. Character reference "rn at com.independentsoft.share.Service.a (Office 365 backup) =====
Article ID: 8128
Reviewed: 2021-09-03
Product Version:
Ahsay Software: 8.5.2.x
OS: Windows
===== Problem Description =====
When performing an Office 365 backup, the following error message is displayed in the backup report:
No. | Type | Timestamp | Log |
* | erro | ... |
Fail to process 'Office 365/Site Collections/folder_path/...'. Reason=com.independentsoft.share.as: ParseError at [row,col] :[x,y]nMessage: Character reference "rn at com.independentsoft.share.Service.a(Unknown Source)rn at com.ahsay.cbs.P.a (Unknown Source)rn at com.ahsay.obx.core.backup.hotUpload.j.b(Unknown Source)rn at com.ahsay.obx.core.backup.hotUpload. j.a(Unknown Source)rn at com.ahsay.obx.core.backup.hotUpload.j$5.h(Unknown Source)rn at com.ahsay.cbs.K$a.run(Unknown Source)rn at com.ahsay.afc.util.d$2.run(Unknown Source)rn at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1149)rn at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) rn at java.lang.Thread.run(Thread.java:748)rnCaused by: javax.xml.stream.XMLStreamException: ParseError at [row,col]: [x,y]nMessage: Character reference "rn at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.next (XMLStreamReaderImpl.java:604)rn at com.sun.xml.internal.stream.XMLEventReaderImpl.nextEvent(XMLEventReaderImpl. java:83)rn at com.independentsoft.share.T.a(Unknown Source)rn ... |
* | ... | ... | ... |