===== [V8] ISSUE: Failed to login to S3Compatible (Cannot create cloud file backup set for (CTYun)) =====
Article ID: 8120
Reviewed: 2021-08-24
Product Version:
Ahsay Software: 8.5.2.33 - pre-8.5.2.106
OS: Windows
===== Problem Description =====
When creating a cloud file backup set (CTYun), the following error message is displayed:
[I][CloudException.ConnectFailedExpt][S3CompatibleManager.login] Failed to login to S3Compatible, (ClientHandlerException: java.net.ssl.SSLException: Certificate for <oos.ctyunapi.cn> doesn't match any of the subject alternative names ...
===== Cause =====
This is a known issue for AhsayCBS and AhsayOBM / ACB version 8.5.2.33 to pre-8.5.2.106.
===== Resolution =====
To resolve the issue, patch the AhsayCBS and AhsayOBM / ACB application to version 8.5.2.106 or above.
The instructions can be found by:
Clicking Here for instruction to patch AhsayCBS
Clicking Here for instruction to patch AhsayOBM
===== Keywords =====
cloud, file, CTYun, server-run, cbs, obm