===== [V8] ISSUE: Unable to do backup (Failed to download v6 index) when performing backup after upgrading AhsayCBS to 8.1 or above =====
Article ID:
8058
Reviewed:
2019-06-15
Product Version:
AhsayACB / AhsayOBM: 8.1 to 8.x
OS: All platforms
===== Problem Description =====
After upgrading the backup server from version 6 to 8.1 or above, the following error message is displayed when performing a backup of any type:
No. | Type | Timestamp | Log |
* | info | YYYY/MM/DD hh:mm:ss | ... |
* | ... | ... | Downloading server file list... |
* | erro | YYYY/MM/DD hh:mm:ss |
Unable to do backup, Error= [MigrateV6Index.downloadV6Index]
Failed to download v6 index |
* | ... | ... | ... |
* | erro | ... | null |