===== [V8] ISSUE: Accepting Data menu on the AhsayCBS web console shows error status 500 =====
Article ID:
8016
Reviewed:
2019-01-23
Product Version:
AhsayCBS: 8.1 to 8.x
OS: All platforms
===== Problem Description =====
When applying a license in the [System Settings] > [License] > [Redirector] menu on the AhsayCBS web console, the following error is displayed:
License key incorrect. Please try again. 099
===== Cause =====
This issue can occur if the license applied does not have the High Availability server add-on module (e.g. you are applying your AhsayCBS backup server license to your AhsayCBS redirector server).
===== Resolution =====
To resolve this issue, apply for the correct license with the High Availability server add-on module. You can contact Ahsay sales representative if you are interested in purchasing the High Availability server add-on module.
===== Keywords =====
license, lic, error, incorrect, 99, 099