===== [V7] ISSUE: The network path was not found. (Error code=53) ===== This article only applies to Ahsay software version 7

Article ID: 5362
Reviewed: 2019-03-29

Product Version:
AhsayACB / AhsayOBM: 7.3 to 7.x
OS: Windows ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When trying to change the setting of a backup set in the AhsayOBM / ACB user interface, the following error message is displayed after pressing the Save button:

[WNetUseConnectionW] The network path was not found. (Error code=53)

===== Cause ===== The message suggests that the domain name / host name, or login credentials entered in the Windows User Authentication setting is incorrect. ===== Resolution ===== To resolve the issue, confirm on the Windows User Authentication setting. Ensure that everything entered are correct. ===== Keywords ===== WNetUseConnectionW, network, errorcode, err, 53