===== [V7] ISSUE: Accepting Data menu on the AhsayCBS web console shows error status 500 =====
Article ID:
5357
Reviewed:
2019-01-23
Product Version:
AhsayCBS: 7.3 to 7.x
OS: All platforms
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
When applying a license in the [System Settings] > [License] > [Redirector] menu on the AhsayCBS web console, the following error is displayed:
License key incorrect. Please try again. 099
===== Cause =====
This issue can occur if the license applied does not have the High Availability server add-on module (e.g. you are applying your AhsayCBS backup server license to your AhsayCBS redirector server).
===== Resolution =====
To resolve this issue, apply the correct license with High Availability server add-on module. You can contact Ahsay sales representative if you are interested in purchasing the High Availability server add-on module.
===== Keywords =====
license, lic, error, incorrect, 99, 099