===== [V7] ISSUE: Granular Restore / OpenDirect option is disable after updating backup set with UpdateBackupSet.do XML API call ===== Article ID: 5328
Reviewed: 2018-04-13

Product Version:
AhsayCBS: Pre-7.15.4.10
OS: All platforms ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== For VMware and Hyper-V VM backup sets with the Granular Restore option enabled, or file backup sets with the OpenDirect option enabled:



The Granular Restore / OpenDirect option is disabled unexpectedly, after editing the backup set's setting with UpdateBackupSet.do XML API calls.

Note:
User should not be able to modify the OpenDirect and Granular Restore settings after the backup set is created. ===== Cause ===== This is a known issue with AhsayCBS version pre-7.15.4.10. ===== Resolution ===== To resolve the issue, patch the AhsayCBS application to version 7.15.4.10 or above. The instructions can be found by Clicking Here. ===== Keywords ===== UpdateBackupSet, external, api, UpdateBackupSet.do