===== [V7] ISSUE: The required image files of volume not found (ShadowProtect System restore) ===== Article ID: 5326
Reviewed: 2018-04-04

Product Version:
AhsayOBM: 7.9.0.0 - 7.15.2.2
OS: Windows ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When performing a ShadowProtect System restore, the following error is shown in the restore log:
No. Type Timestamp Log
* ... ... ...
* info ... Start creating Shadow Copy Set...
* erro YYYY/MM/DD hh:mm:ss [PostRestoreShadowProtectTask.run()] Path=dir_path\RestoreSet\backupset_id\
RestoreVolume\machine_name\volume Error= The required image files of
volume (drive_letter) not found.
* ... ... ...
===== Cause ===== This is a known issue with AhsayOBM version 7.9.0.0 - 7.15.2.2. ===== Resolution ===== To resolve the issue, patch the AhsayOBM application to version 7.15.4.10 or above.  The instructions can be found by Clicking Here. ===== Keywords ===== shadow, shadowprotect, system, image, baremetal, bare, metal, bare-metal