=====[V7] ISSUE: Cannot run Data Integrity Check and Space Freeing Up job. Error: Log is corrupted. Error=null, caused by [NullPointerException] null =====
Article ID:
5320
Reviewed:
2018-05-04
Product Version:
AhsayACB / AhsayOBM: Pre-7.15.4.10
OS: All platforms
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
When performing a Data Integrity Check or a Space Freeing Up job on the backup client interface, the job completed with error:
Clicking on View log will show the following error messages:
For a data integrity check
"Please run integrity check later for destination \"destination_id\". Error: \"[d] Failed to initialize RemoteBDB.Cloud. Error=null, caused by [NullPointerException] null\""
or
For a space freeing up job
"Failed to run space free up of destination \"destination (destination_id)\". Error: \"[bW] [AbstractLogFile.ParseExpt] [AbstractLogFile.read] Line x of 'directory_path\\.obm\\statistics\\Usage\\YYYY-MM-DD.log' is corrupted. Error=null, caused by [NullPointerException] null\""
===== Cause =====
The error message suggests that one of the backup client statistic log is corrupted.
===== Resolution =====
To resolve the issue, patch the AhsayOBM / ACB application to version 7.15.4.10 or above. The instructions can be found by
Clicking Here.
===== Keywords =====
space, free, free-up, nullpointerexcrption, null, corrupted, corrupt