===== [V7] ISSUE:"Falied to list file (the media is write protected.)" when mounting a VMware ESXi/vCenter Window 10 guest VM virtual disk using Granular Restore ===== Article ID: 5275
Reviewed: 2017-09-01

Product Version:
AhsayOBM: 7.13.0.x
OS: Windows ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When mounting a VMware ESXi / vCenter backup set Window 10 guest VM virtual disk using granular restore the following error message is shown

"Falied to list file (the media is write protected.)"



===== Cause ===== This is a know issue with AhsayOBM version 7.13.0.x

===== Resolution ===== To resolve the issue, patch the AhsayOBM client application to version 7.17.0.50 or above. The instruction can be found by Clicking Here.

===== Keywords ===== VMware, ESXi, vCenter, granular restore, Windows 10, virtual disk, mount