===== [V7] ISSUE: Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: [RpsManager.list] Failed to list path: . Reason: java.net.ConnectException: Connection refused: connect) (cannot enable replication) =====
Article ID:
5272
Reviewed:
2017-08-15
Product Version:
AhsayCBS: 7.13.0.0 to 7.x
OS: All platforms
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
When enabling replication to another AhsayCBS server the following error is shown on the AhsayCBS web console when saving the settings
Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: [RpsManager.list] Failed to list path: . Reason: java.net.ConnectException: Connection refused: connect)
===== Cause =====
This issue can occur if:
-
The port number entered for Port (SSL) is incorrect.
-
The network or firewall settings on the AhsayCBS (Accepting Data) server or replication location are not setup to allowing incoming connections for the port and or the IP address.
===== Resolution =====
To verify the port number and or network settings:
For installation on Windows:
-
Open a web browser on the AhsayCBS backup server.
-
Enter the hostname or IP address and listening port number of the AhsayCBS server (Accepting Data) or replication server.
-
If the hostname or IP address and port are correct, the AhsayCBS web console screen should be displayed.
For installation on Linux / Unix:
-
Login to the AhsayCBS backup server using ssh as root.
-
Use the 'ping' command such as 'ping ${hostname}' or 'ping ${IP_address}' to verify if it resolves correctly
-
Use the 'telnet' command such as 'telnet ${hostname} ${port}' to verify on the connection.
===== Keywords =====
replication, sender, receiver, hostname, port number, firewall, incoming connections