===== [V7] ISSUE: "[CloudException.ConnectFailedExpt] [SFtpManager.login] Failed to access SFTP" error when creating a VMware ESXi backup set =====
Article ID:
5270
Reviewed:
2017-08-14
Product Version:
AhsayOBM: 7.11.0.0 to 7.x
OS: All
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
When creating a VMware ESXi backup set on AhsayOBM, the following error message is displayed:
[CloudException.ConnectFailedExpt] [SFtpManager.login] Failed to access SFTP
===== Cause =====
The SSH setting is disabled on the VMware ESXi host.
To perform a backup of guest virtual machines on a VMware host, AhsayOBM needs to login to the VMware host with ssh using the root account via port 22 (default).
===== Resolution =====
To resolve this issue: