===== [V7] ISSUE:"[OneDriveManager.getAppName] Invalid sClientid: null" error after selecting OneDrive backup destination to restore files =====
Article ID: 5261
Reviewed: 2017-07-28

Product Version:
AhsayOBM / AhsayACB: 7.5.0.0 to 7.x
OS: ALL

ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Description ===== When performing a restore on AhsayOBM/AhsayACB the following error is shown after selecting OneDrive or OneDrive for Business backup destination "[OneDriveManager.getAppName] Invalid sClientid: null" .



===== Cause ===== The OneDrive authentication token has expired. This could be caused by long periods without regular use, i.e. no regular backups or restore from the backup destination.

===== Resolution ===== To resolve this problem, refresh the OneDrive authentication token:

  1. On the AhsayOBM/AhsayACB UI
  2. Go to [Backup Sets] and select the affected backup set.
  3. Click on the OneDrive Destination.


  4. Click on the Refresh button.


  5. A web browser session will be launched. Enter the OneDrive login credentials.


  6. Copy the authorization code for OneDrive.


  7. Paste the authorization code back to AhsayOBM/AhsayACB and click OK .


  8. After the authorization code has been verified. Click OK to continue.


  9. Click Save to update the backup set.


===== Keywords ===== OneDrive, OneDrive for Business, Office 365, expired token, OAuth