===== [V7] ISSUE: "The specified virtual machine could not be found" warning is shown on VMware Workstation scheduled backup =====
This article only applies to Ahsay software version 7
Article ID:
5243
Reviewed:
2017-06-09
Product Version:
AhsayOBM : 7.5 to 7.x
OS: Windows
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
When performing a scheduled backup job on VMware Workstation following warning is shown in the backup log:
No.
|
Type
|
Timestamp
|
Log
|
*
|
info
|
...
|
...
|
*
|
warn
|
YYYY/MM/DD
hh:mm:ss
|
The specified virtual machine could not be found.
|
*
|
info
|
...
|
...
|
Even though the guest VM is visible in AhsayOBM backup source.
===== Cause =====
The guest VM is located on a network drive. The AhsayOBM scheduler service by default is using a local system account and therefore does not have permission to access the guest VM on the network destination.
===== Resolution =====
To resolve the issue, modify the
Log on
setting of the
Ahsay Online Backup Manager Services
to an account with sufficient permission to access the network backup destination.
-
Under
Control Panel
, open
Administrative Tools
then
Services
.
-
Right click on
Ahsay Online Backup Manager Services
, select the
Log on
tab.
-
Select the
This Account
option.
-
Enter the login credentials of an account with sufficient permission.
-
Restart the service afterward.
===== Keywords =====
VMware Workstation, network drive, scheduled backup, scheduler, permission