Reviewed: 2016-12-12
Product Version:
AhsayCBS: 7.5.0.0 to 7.x
OS: All platforms ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When attempting to access the [Replication] > [Accepting Data] menu on the AhsayCBS web console, the following error is displayed:
Status Code : 500
Servlet Name : action
Request URI: /cbs/rps/config/Index.do
Exception Message : javax.servlet.ServletException: [Index.execute] Failed to execute servlet
![](http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8013_0.png)
%CBS_Installation_Home%/conf/rps.xml ===== Resolution ===== To resolve this issue:
-
Stop the AhsayCBS Service.
-
Copy the rps.xml file from a backup to %CBS_Installation_Home%/conf
Note:
If you do not have a backup copy of the rps.xml file, you can temporarily install AhsayCBS (of the same version as your current AhsayCBS server) on another computer, and retrieve the rps.xml file from there. - Restart the AhsayCBS Service.