Article ID: 5213
Reviewed: 2016-10-26

Product Version:
AhsayOBM / AhsayACB: 7.3.0.0
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When performing a backup of any type, the following error message is received in the backup report:

No.	Type	Timestamp	Log
*	info	YYYY/MM/DD hh:mm:ss	Start running pre-commands
*	...	...	...
*	erro	YYYY/MM/DD hh:mm:ss	There is not enough space on the disk
*	...	...	...

===== Cause ===== The message suggests that there are insufficient disk space available on the AhsayCBS installation volume (volume where AhsayCBS is installed), or the user home of the corresponding backup account.

===== Resolution ===== To resolve the issue, free up sufficient disk space on the AhsayCBS installation volume or the user home volume in concern.

Alternatively, you can also create new user storage to your AhsayCBS server, then move selective backup accounts to the new user home to free up disk space. Refer to the following KB article for instruction on how to add additional user storage:

FAQ: How to add additional user storage to AhsayCBS?

Move backup accounts with the Move / Export / Import Users feature on the AhsayCBS web console at Backup / Restore > User, Groups & Policies .

Refer to the AhsayCBS Administrator's Guide for further details.

===== Keywords ===== disk space, move, migrate