===== [V7] ISSUE: Cannot configure timezone setting with GMT+/-xx:30 or GMT+13:00 using the AddUser.do API ===== Article ID: 5184
Reviewed: 2016-08-17

Product Version:
AhsayCBS: 7.7.2.0 - 7.7.2.6
OS: All platforms ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When creating a backup account with the following timezone settings, using the AddUser.do JSON API:

GMT-04:30 (VET)
GMT-03:30 (NST)
GMT+03:30 (IRST)
GMT+05:30 (LKT)
GMT+13:00 (TKT)

API call: AddUser.do

JSON Post:

{
"SysUser":"system",
"SysPwd":"system",
"LoginName":"username",
"Password":"password,
"Email":"email_address",
"Quota":"quota",
"Timezone":"GMT-04:30 (VET)"
}

JSON Return:
{
"Status": "OK"
}

The timezone setting is incorrectly set to "GMT+13:00 (WST)":
===== Cause ===== This is a known issue with AhsayCBS version 7.7.2.0 - 7.7.2.26. ===== Resolution ===== To resolve the issue, patch the AhsayCBS application to version 7.9.0.0 or above. The instructions can be found by Clicking Here. ===== Keywords ===== AddUser.do, adduser, create, add, creating, account, time, timezone, time-zone, zone