===== [V7] ISSUE: Cannot access backup set in AhsayOBM for backup set created using the AddBackupSet.do API (with DEFAULT encryption setting) ===== Article ID: 5183
Reviewed: 2016-08-11

Product Version:
AhsayCBS: 7.7.2.24
OS: All platforms ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== After creating a backup set of any type, using the AddBackupSet.do JSON API with DEFAULT encryption setting:

API call: AddBackupSet.do

JSON Post:

{
"SysUser":"system",
"SysPwd":"system",
"LoginName":"username",
"BackupSetName":"backupset_name",
"BackupSetType":"FILE",
"EncryptionType":"DEFAULT"
}

When accessing the backup set via the AhsayOBM user interface, user is prompted to enter the encryption key of the backup set:

Note:
When a backup set is created with the default encryption setting, the encryption key will be a random generated key of 44 alpha numeric characters, that is unknown to the user until he / she can access the backup settings to retrieve the key. ===== Cause ===== This is a known issue with AhsayCBS, AhsayOBM and AhsayACB version 7.7.2.24.

Only CUSTOM encryption setting / no encryption is properly supported by the AddBackupSet.do JSON API. ===== Resolution ===== To resolve the issue, patch the AhsayCBS application to version 7.9.0.0 or above. The instructions can be found by Clicking Here. ===== Keywords ===== AddBackupSet.do, backupset, create, add, creating, set, encrypt, encryption, key