===== [V7] FAQ: Troubleshooting problem with Volume Shadow Copy =====
Article ID : 5164
Reviewed : 2016-06-21

Product Version:
AhsayACB / AhsayOBM: 7.3.2.0 to 7.x
OS: Windows

ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Description ===== Exclusively opened file on a local hard disk cannot be backed up.

Many underlying components in the operating system may come into play during the backup process, to cause the VSS error. This article offers a guideline to troubleshoot errors related to Volume Shadow Copy.

===== Steps ===== Below are the steps that you should follow to troubleshoot errors related to Volume Shadow Copy: ( Important: The steps may vary depending on the operating system):