===== [V7] ISSUE: RDR License Error displayed and alert emails are sent for AhsayCBS setup that does not use the Redirector module =====
Article ID:
5129
Reviewed:
2016-05-16
Product Version:
AhsayCBS: Pre-7.7.0.0
OS: All platforms
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
For AhsayCBS server that does not use the Redirector module, RDR License Error is displayed in the AhsayCBS dashboard:
Alert emails for AhsayRDR evaluation license expiration are also sent to AhsayCBS administrator.
===== Cause =====
This is a known issue with AhsayCBS version pre-7.7.0.0.
===== Resolution =====
To resolve the issue, patch the AhsayCBS server application to version 7.7.0.0 or above. The instruction can be found by
Clicking Here.
===== Keywords =====
lic, license, rdr, ahsayrdr, obs, redirector, redirection