Reviewed: 2016-01-08
Product Version:
AhsayCBS: 7.3.2.0 to 7.x
OS: All platforms
ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== Cannot view the backup / restore report from the AhsayCBS console right after a job is completed.
In the AhsayCBS console at [Backup / Restore] > [Users, Groups & Policies] > [username] > [Report], there is no icon displayed for downloading the PDF report:
![](http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5102_0.png)
===== Cause ===== The backup / restore report may not be available immediately right after the backup / restore job is completed.
Starting from AhsayCBS version 7.3.2.0, backup and restore reports are generated by a system routine job of AhsayCBS, that is performed quarter hourly. The job is performed at 0, 15, 30 and 45th minutes of every hour.
===== Resolution ===== Simply wait for the report to be generated by the system routine job, the maximum waiting time should be less than 15 minutes.
===== Keywords ===== cannot, download, pdf, link, report