===== [V7] ISSUE: Cannot view the backup / restore report from the AhsayCBS console right after a job is completed =====
Article ID: 5102
Reviewed: 2016-01-08

Product Version:
AhsayCBS: 7.3.2.0 to 7.x
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== Cannot view the backup / restore report from the AhsayCBS console right after a job is completed.

In the AhsayCBS console at [Backup / Restore] > [Users, Groups & Policies] > [username] > [Report], there is no icon displayed for downloading the PDF report:


===== Cause ===== The backup / restore report may not be available immediately right after the backup / restore job is completed.

Starting from AhsayCBS version 7.3.2.0, backup and restore reports are generated by a system routine job of AhsayCBS, that is performed quarter hourly. The job is performed at 0, 15, 30 and 45th minutes of every hour.

===== Resolution ===== Simply wait for the report to be generated by the system routine job, the maximum waiting time should be less than 15 minutes.


===== Keywords ===== cannot, download, pdf, link, report