===== [V7] ISSUE: Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled =====
Article ID:
5095
Reviewed:
2015-12-30
Product Version:
AhsayACB / AhsayOBM: 7.3.2.0 to 7.x
OS: All platforms
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
The manual backup job is interrupted by the scheduler, if the backup set's schedule setting has "stop after x hours" enabled, and the in-progress job overlapped with a scheduled backup time of the same backup set.
The following error message is displayed on the backup client interface, or in the backup report:
Backup Interrupted by Scheduler
Note:
This issue will only affect backup set with backup schedule that has "stop after x hours" enabled:
===== Cause =====
This is a known issue with AhsayOBM / ACB version 7.3.2.0 - 7.5.0.0.
The manual backup job should not be interrupted by scheduler even if the "stop after x hours" option is enabled (e.g. the setting should only applies to scheduled backup job).
===== Resolution =====
To resolve the issue, patch the AhsayOBM / ACB application to version 7.7.0.0 or above.
The instructions can be found by Clicking Here.
===== Keywords =====
interrupted, stop, can't, cannot, complete, finish