===== [V7] ISSUE: Error [UpdateProgress]null (FileServiceError) displayed on AhsayCBS console when backup jobs are performed =====
Article ID:
5060
Reviewed:
2015-12-16
Product Version:
AhsayCBS: 7.3.2.0
OS: All platforms
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
The following error message is displayed on the AhsayCBS console at
Backup / Restore > Activities Log, when a backup job of any type is performed:
| Timestamp |
Login Name |
Owner |
Type |
Message |
| |
... |
... |
... |
... |
| YYYY-MM-DD hh:mm:ss |
username |
|
FileServiceError |
[UpdateProgress]null |
| YYYY-MM-DD hh:mm:ss |
username |
|
FileServiceError |
[UpdateProgress]null |
| YYYY-MM-DD hh:mm:ss |
username |
|
FileServiceError |
[UpdateProgress]null |
| YYYY-MM-DD hh:mm:ss |
username |
|
FileServiceError |
[UpdateProgress]null |
| ... |
... |
... |
... |
... |
Note:
The above null error messages will only be displayed on the AhsayCBS console, the backup / restore operation is not affected by the error messages (e.g. data backed up are still restorable).
===== Cause =====
This is a known issue with AhsayCBS version 7.3.2.0.
===== Resolution =====
To resolve the issue, upgrade the AhsayCBS application to version 7.5.0.0 or above. Perform the upgrade by executing the latest AhsayCBS Installer / Tarball over your existing installation.
Important Note:
For AhsayCBS server version 7.3.2.0 that was manually branded, you will need to re-brand the console via the AhsayCBS web console after upgrading.
- Login to the AhsayCBS console, under System Settings, select Basic:
- Select Administrative Access, then the corresponding system account (e.g. system):
- Select Rebrand Web console or Rebrand Clients to customize the AhsayCBS console or AhsayOBM / ACB client application respectively:
===== Keywords =====
null, backup, restore, UpdateProgress, [UpdateProgress], [UpdateProgress]null, FileServiceError