public:version_9:start_here:1_where_to_begin
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
public:version_9:start_here:1_where_to_begin [2022/07/19 16:48] kirk.lim [Q: Can you host the AhsayCBS for me?] |
public:version_9:start_here:1_where_to_begin [2022/11/28 15:16] (current) kirk.lim |
||
|---|---|---|---|
| Line 10: | Line 10: | ||
| Reviewed: | Reviewed: | ||
| </b> | </b> | ||
| - | 2022-07-18 | + | 2022-11-28 |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| Line 31: | Line 31: | ||
| <HTML> | <HTML> | ||
| <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9000_ahsay_hardware_requirement_list_hrl_for_version_9.1_or_above>FAQ: Ahsay Hardware Requirement List (HRL) for version 9.1 or above</A> | <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9000_ahsay_hardware_requirement_list_hrl_for_version_9.1_or_above>FAQ: Ahsay Hardware Requirement List (HRL) for version 9.1 or above</A> | ||
| - | <BR> | + | <BR><BR> |
| <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9001_ahsay_hardware_compatibility_list_synology_nas>FAQ: Ahsay Hardware Compatibility List (HRL) for AhsayOBM on Synology NAS</A> | <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9001_ahsay_hardware_compatibility_list_synology_nas>FAQ: Ahsay Hardware Compatibility List (HRL) for AhsayOBM on Synology NAS</A> | ||
| - | <BR> | + | <BR><BR> |
| <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9002_ahsay_hardware_compatibility_list_qnap_nas>FAQ: Ahsay Hardware Compatibility List (HRL) for AhsayOBM on QNAP NAS</A> | <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9002_ahsay_hardware_compatibility_list_qnap_nas>FAQ: Ahsay Hardware Compatibility List (HRL) for AhsayOBM on QNAP NAS</A> | ||
| - | <BR> | + | <BR><BR> |
| <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9005_ahsay_software_compatibility_list_scl_for_version_9.1_or_above>FAQ: Ahsay Software Compatibility List (SCL) for version 9.1 or above</A> | <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9005_ahsay_software_compatibility_list_scl_for_version_9.1_or_above>FAQ: Ahsay Software Compatibility List (SCL) for version 9.1 or above</A> | ||
| - | <BR> | + | <BR><BR> |
| <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9006_ahsay_scl_for_granular_and_opendirect_restore_v9>FAQ: Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore on version 9.1 or above</A> | <A HREF=https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9006_ahsay_scl_for_granular_and_opendirect_restore_v9>FAQ: Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore on version 9.1 or above</A> | ||
| <BR><BR> | <BR><BR> | ||
| Line 46: | Line 46: | ||
| A: You can review the [[https://wiki.ahsay.com/doku.php?id=public:resources:release_notes|Release Notes]] | A: You can review the [[https://wiki.ahsay.com/doku.php?id=public:resources:release_notes|Release Notes]] | ||
| + | |||
| + | ---- | ||
| + | ==== Q: Where's all your product documentation guides? ==== | ||
| + | |||
| + | A: You can review them in Ahsay Partner Portal: [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_doc|v9]] [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_doc|v8]] [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_resources_guides-v7|v7]] | ||
| ---- | ---- | ||
| Line 73: | Line 78: | ||
| ==== Q: I'm currently using AhsayCBS v7 or v8==== | ==== Q: I'm currently using AhsayCBS v7 or v8==== | ||
| - | A: You are already familiar with the CBS product line, so you can refer to the [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_resources_featuresComparison|V7-V8-V9 Comparison]] and the [[http://download.ahsay.com/support/document/v9/datasheet_cbs_new_features_v9.pdf|AhsayCBS v9 New Features DataSheet]], then followup with the [[https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:2_releasenotes|Release Notes]], the [[http://download.ahsay.com/support/document/v9/guide_cbs_upgrade_v9.pdf|AhsayCBS to CBS Upgrade Guide]], and [[http://download.ahsay.com/support/document/v9/guide_cbs_admin_v9.pdf|AhsayCBS Administrator's Guide]]. You can only upgrade to the latest Release if you have valid maintenance when that Release was posted. | + | A: You are already familiar with the CBS product line, so you can refer to the [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_resources_featuresComparison|V7-V8-V9 Features Comparison]] and the [[http://download.ahsay.com/support/document/v9/datasheet_cbs_new_features_v9.pdf|AhsayCBS v9 New Features DataSheet]], then followup with the [[https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:2_releasenotes|Release Notes]], the [[http://download.ahsay.com/support/document/v9/guide_cbs_upgrade_v9.pdf|AhsayCBS to CBS Upgrade Guide]], and [[http://download.ahsay.com/support/document/v9/guide_cbs_admin_v9.pdf|AhsayCBS Administrator's Guide]]. You can only upgrade to the latest Release if you have valid maintenance when that Release was posted. |
| Line 91: | Line 96: | ||
| ---- | ---- | ||
| ==== Q: What is Redirector?==== | ==== Q: What is Redirector?==== | ||
| - | A: AhsayCBS can also join or host a Redirector, which allows a single URL your clients point to, but have multiple CBS Backup Servers within its umbrella. Redirector allows for scaling, when you grow and add additional Backup Servers, your clients don't need to reconfigure their agents to the new URL, all the changes are done on your side and on the back-end. You can even move users between CBS Backup Servers without needing to have the client reconfigure the agent to point to the new CBS URL, when using Redirector. Redirector requires module licensed per device. | + | A: AhsayCBS can also join or host a Redirector, which allows a single URL your client agents point to, but have multiple CBS Backup Servers within its umbrella. Redirector allows for scaling, when you grow and add additional Backup Servers, your clients don't need to reconfigure their agents to the new URL, all the changes are done on your side and on the back-end. You can even move users between CBS Backup Servers without needing to have the client reconfigure the agent to point to the new CBS URL, when using Redirector. Redirector requires module licensed per device. One limitation is the backup user will need to know the specific AhsayCBS host they live on, if they need to connect to the CBS User Web Console. |
| Line 113: | Line 118: | ||
| A: Additional storage destination types can be found on [[https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9005_ahsay_software_compatibility_list_scl_for_version_9.1_or_above#Supported%20Cloud%20Storage%20Service|Ahsay SCL]] | A: Additional storage destination types can be found on [[https://wiki.ahsay.com/doku.php?id=public:version_9:start_here:9005_ahsay_software_compatibility_list_scl_for_version_9.1_or_above#Supported%20Cloud%20Storage%20Service|Ahsay SCL]] | ||
| + | A: New in 2022, if you want to startup an AhsayCBS instance but do not want to manage storage, then you might be interested in Ahsay Managed Backup-as-a-Service (AMBaaS). Refer to this [[https://www.ahsay.com/jsp/en/pricing/ahsay-pricing.jsp|link]] for additional details. | ||
| ---- | ---- | ||
| Line 124: | Line 130: | ||
| ---- | ---- | ||
| ==== Q: Can you host the AhsayCBS for me? ==== | ==== Q: Can you host the AhsayCBS for me? ==== | ||
| - | A: Yes, if you rather not worry about setting up the infrastructure, Ahsay offers **BIaaS**; check out [[http://biaas.ahsay.com]]. | + | A: Yes, if you rather not worry about setting up the infrastructure, Ahsay offers **BIaaS**; check out [[http://biaas.ahsay.com]]. |
| + | |||
| + | A: New in 2022, if you want to startup an AhsayCBS instance but do not want to manage storage, then you might be interested in Ahsay Managed Backup-as-a-Service (AMBaaS). Refer to this [[https://www.ahsay.com/jsp/en/pricing/ahsay-pricing.jsp|link]] for additional details. | ||
| + | |||
| + | |||
| + | ---- | ||
| + | ==== Q: What is difference between BIaaS and AMBaaS? ==== | ||
| + | |||
| + | A: In the [[http://biaas.ahsay.com|BIaaS]] model, we host and setup a dedicated AhsayCBS instance for your own use, you are given CBS "Admin" access, and you bring (attach) your own Cloud Storage (or optional, we bundle in storage as a one-stop shop). It's like if you were to stand-up the infrastructure yourself, but in this case, Ahsay does all that back-end for you including CBS upgrades. All you need to manage is the front-end, via the AhsayCBS management web console to create users, policies, check job status, etc. You can even use Ahsay API , create segregated SubAdmin , and full branding experience. Licensing (CAL) fees is extra. | ||
| + | |||
| + | A: In the [[https://www.ahsay.com/jsp/en/pricing/ahsay-pricing.jsp|AMBaaS]] model, we host both the Backup Server and the storage. Billing is integrated and you are paying only for storage usage, all licenses are included with your plan. You are a SubAdmin on a shared AhsayCBS host to create and manage your: users, policies, job status, logs. However, in this model, you cannot use Ahsay API, cannot create different segregated SubAdmin, and we only offer co-branding experience. | ||
| Line 150: | Line 166: | ||
| A: Sub-Admin can also be defined with a unique FQDN (ie reseller1.example.com) that sets them apart from a different reseller. Each Sub-Admin can also have unique branding (logos, graphics, product names, color scheme, etc). Either you (Super-Admin) or the individual Sub-Admin can customize on their own, or you can even block access to the customization if you want them to only use your provided branding. Our product is quite flexible that can cater to different use-case scenarios. | A: Sub-Admin can also be defined with a unique FQDN (ie reseller1.example.com) that sets them apart from a different reseller. Each Sub-Admin can also have unique branding (logos, graphics, product names, color scheme, etc). Either you (Super-Admin) or the individual Sub-Admin can customize on their own, or you can even block access to the customization if you want them to only use your provided branding. Our product is quite flexible that can cater to different use-case scenarios. | ||
| + | |||
| + | |||
| + | ---- | ||
| + | ==== Q: Do you have a SubAdmin-specific documentation guide I can give to my reseller (Sub-Admin)? ==== | ||
| + | |||
| + | A: It is in the works and coming in near future, but for now you'll have to settle for what is available in the AhsayCBS Administrator's Guide | ||
| Line 160: | Line 182: | ||
| A: If you want to rebrand **Ahsay Mobile app**, you'll need to contact Ahsay Sales for further details. | A: If you want to rebrand **Ahsay Mobile app**, you'll need to contact Ahsay Sales for further details. | ||
| + | |||
| + | |||
| + | ---- | ||
| + | ==== Q: Do you have a Branding Guide specific for Resellers (Sub-Admin)? ==== | ||
| + | |||
| + | A: It is in the works and coming in near future, but for now you'll have to settle for what is available in the AhsayCBS Administrator's Guide | ||
| + | |||
| ---- | ---- | ||
| Line 165: | Line 194: | ||
| A: Yes! Ahsay Mobile App (Android & IOS) provides 2FA support. Alternatives are using third-party TOTP (Time-based One-Time | A: Yes! Ahsay Mobile App (Android & IOS) provides 2FA support. Alternatives are using third-party TOTP (Time-based One-Time | ||
| Password) Authenticator apps that provide time-based one-time password. | Password) Authenticator apps that provide time-based one-time password. | ||
| + | |||
| + | |||
| + | ---- | ||
| + | ==== Q: What are your licensing models? ==== | ||
| + | |||
| + | A: Please contact Ahsay Sales with your questions | ||
public/version_9/start_here/1_where_to_begin.1658220485.txt.gz · Last modified: 2022/07/19 16:48 by kirk.lim