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public:how_to_apply_hotfix_to_ahsaycbs [2022/07/19 14:59] kirk.lim |
public:how_to_apply_hotfix_to_ahsaycbs [2023/05/11 14:02] (current) clarence.lee |
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You can only apply this hotfix to machines running AhsayCBS version that the hotfix is based on. Inappropriately installing hotfix not for your base CBS version may have unexpected results. \\ \\ | You can only apply this hotfix to machines running AhsayCBS version that the hotfix is based on. Inappropriately installing hotfix not for your base CBS version may have unexpected results. \\ \\ | ||
This information can be found on the Hotfix Release History page: \\ | This information can be found on the Hotfix Release History page: \\ | ||
- | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|Hotfix for v7]] | + | * [[https://portal.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|Hotfix for v7]] |
- | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|Hotfix for v8]] | + | * [[https://portal.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|Hotfix for v8]] |
- | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|Hotfix for v9]] | + | * [[https://portal.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|Hotfix for v9]] |
+ | |||
+ | \\ | ||
+ | The instructions provided are for default Ahsay branding and default paths. If your software is branded or uses custom paths, substitute with your customized name or path. | ||
+ | \\ | ||
+ | NOTE: For branded CBS, installing CBS hotfix does not require Rebuild Client as branding is not affected unless you upgraded to new Base version just before applying CBS hotfix and had not yet performed Rebuild Client for the Base release. | ||
+ | \\ | ||
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</html> | </html> | ||
- | 1. Download the required hotfix directly provided to you or from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ | + | 1. Download the required hotfix directly provided to you or from the Hotfix Release History page: ([[https://portal.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://portal.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://portal.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
* Example: cbs-win-hotfix-task12345.zip\\ | * Example: cbs-win-hotfix-task12345.zip\\ | ||
* Example: cbs-win-v830999.zip\\ | * Example: cbs-win-v830999.zip\\ | ||
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* Login to AhsayCBS Web Console > Click ''[Live Activities]''\\ | * Login to AhsayCBS Web Console > Click ''[Live Activities]''\\ | ||
\\ | \\ | ||
- | 5. (optional) It is good practice to disable AUA for each user before updating AhsayCBS.\\ | + | 5. (optional) It is good practice to disable AUA (via CBS UI) for each user before updating AhsayCBS.\\ |
\\ | \\ | ||
6. Shutdown the AhsayCBS service by: \\ | 6. Shutdown the AhsayCBS service by: \\ | ||
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6. Download the hotfix using the Unix command, "fetch".\\ | 6. Download the hotfix using the Unix command, "fetch".\\ | ||
- | * Recall the URL of the required hotfix directly provided to you or from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ | + | * Recall the URL of the required hotfix directly provided to you or from the Hotfix Release History page: ([[https://portal.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://portal.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://portal.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
+ | |||
+ | * Replace below syntax with the URL of the hotfix download.\\ | ||
* Syntax: \\ | * Syntax: \\ | ||
<WRAP INDENT><WRAP INDENT> | <WRAP INDENT><WRAP INDENT> | ||
- | fetch http://host.domain.com/path/path2/file.zip | + | fetch http://host.domain.com/path/path2/file.zip |
</WRAP></WRAP> | </WRAP></WRAP> | ||
- | |||
- | * Replace with the URL to the hotfix download.\\ | ||
7. After successful download, unzip the downloaded ZIP file using the Unix command, "unzip". Destination will be the hotfix sub-directory. You should List the contents afterwards. \\ | 7. After successful download, unzip the downloaded ZIP file using the Unix command, "unzip". Destination will be the hotfix sub-directory. You should List the contents afterwards. \\ | ||
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* Login to AhsayCBS Web Console > Click [Live Activities]\\ | * Login to AhsayCBS Web Console > Click [Live Activities]\\ | ||
- | 9. (optional) It is good practice to disable AUA for each user before updating AhsayCBS.\\ | + | 9. (optional) It is good practice to disable AUA (via CBS UI) for each user before updating AhsayCBS.\\ |
10. Login to UBS admin web console \\ | 10. Login to UBS admin web console \\ |