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public:announcement:ahsay_upgrade_advisory_34490 [2022/06/23 10:13] kirk.lim |
public:announcement:ahsay_upgrade_advisory_34490 [2022/06/27 16:01] (current) kirk.lim |
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**Posted:** 2022-06-02 | **Posted:** 2022-06-02 | ||
- | **Revised:** 2022-06-22 | + | **Revised:** 2022-06-27 |
We have recently identified and confirmed a critical bug found in AhsayCBS / OBM / ACB v9 (v9.1.2.17 to v9.1.4.21) that affects all types of Backup Sets, where source backup data is >32MB, resulting in unrestorable v9 data. | We have recently identified and confirmed a critical bug found in AhsayCBS / OBM / ACB v9 (v9.1.2.17 to v9.1.4.21) that affects all types of Backup Sets, where source backup data is >32MB, resulting in unrestorable v9 data. | ||
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Not affected are Client Agents (OBM, ACB) running v8, or pre-v9.1.2.17. | Not affected are Client Agents (OBM, ACB) running v8, or pre-v9.1.2.17. | ||
+ | |||
+ | * **UPDATE: On 2022-June-27 AhsayCBS v9.3.2.0 is released; upgrade to this latest release to fix the issue.** | ||
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===== What action do I need to take to fix this problem? ===== | ===== What action do I need to take to fix this problem? ===== | ||
- | * <color #ed1c24>**Take immediate action** to download and install latest release of **AhsayCBS v9** and **hotfix v9.1.4.22 (or higher)** via Ahsay Partner Portal (https://www.ahsay.com/partners)</color>. The latest posted hotfix is bundled with Auto Update (AUA) binaries to push the client hotfix to OBM and ACB devices when CBS AUA feature is enabled per user. | + | * <color #ed1c24>**Take immediate action** to download and install latest release of **AhsayCBS v9** <del>and **hotfix v9.1.4.22 (or higher)** via Ahsay Partner Portal (https://www.ahsay.com/partners)</del></color>. <del>The latest posted hotfix is bundled with Auto Update (AUA) binaries to push the client hotfix to OBM and ACB devices when CBS AUA feature is enabled per user.</del> |
+ | * **UPDATE: On 2022-June-27 we released AhsayCBS v9.3.2.0; it is recommended to upgrade to this latest release as it includes prior hotfixes. Hotfixes for v9.1.4.x is no longer available.** | ||
* Once required minimum hotfix version is applied, as a one-time routine the next backup job <del>will automatically first run a PDIC</del> [//corrected: 2022-06-21//] will automatically remove Blocks (BAK) containing backup files that reference invalid checksum file chunks, then reupload source backup file that was corrupted and correctly update the migrate status table. A flag will be set in the Index to denote fix was applied ( likewise reverting the Index to an older copy will retrigger the fix ). [Shared Blocks (BAK), a block containing multiple small source files (valid and corrupt), won't be purged until all contents of shared block has cycled through changes and surpass Retention period.] | * Once required minimum hotfix version is applied, as a one-time routine the next backup job <del>will automatically first run a PDIC</del> [//corrected: 2022-06-21//] will automatically remove Blocks (BAK) containing backup files that reference invalid checksum file chunks, then reupload source backup file that was corrupted and correctly update the migrate status table. A flag will be set in the Index to denote fix was applied ( likewise reverting the Index to an older copy will retrigger the fix ). [Shared Blocks (BAK), a block containing multiple small source files (valid and corrupt), won't be purged until all contents of shared block has cycled through changes and surpass Retention period.] | ||
* Showing when the fix was applied, you can review the next run's backup set log file, for entry "//Run to remove backup files referencing dummy checksum file chunks for once...Completed//" | * Showing when the fix was applied, you can review the next run's backup set log file, for entry "//Run to remove backup files referencing dummy checksum file chunks for once...Completed//" |