public:announcement:ahsay_upgrade_advisory_33940
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public:announcement:ahsay_upgrade_advisory_33940 [2022/04/27 10:18] kirk.lim |
public:announcement:ahsay_upgrade_advisory_33940 [2022/05/06 10:13] (current) kirk.lim [What action do I need to take to fix this problem?] |
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| On the other hand, this will not affect you if you are new to AhsayCBS v9 or created new v9 Backup Sets. | On the other hand, this will not affect you if you are new to AhsayCBS v9 or created new v9 Backup Sets. | ||
| - | We have recently identified and confirmed a critical bug found in AhsayCBS/OBM/ACB v9 (pre-v9.1.2.52) that affects all types of Backup Sets, where v9 data is unrestorable (restoring data from time period prior to v9 backup dates, is restorable). | + | We have recently identified and confirmed a critical bug found in **AhsayCBS/OBM/ACB v9 (pre-v9.1.2.52)** that affects all types of Backup Sets, where v9 data is unrestorable (restoring data from time period prior to v9 backup dates, is restorable). |
| Backup users who have Backup Sets created from Ahsay v7 to v8 (agent and agentless), who upgrade to v9 are **<color #ff7f27>affected under certain conditions</color>**: | Backup users who have Backup Sets created from Ahsay v7 to v8 (agent and agentless), who upgrade to v9 are **<color #ff7f27>affected under certain conditions</color>**: | ||
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| ===== What action do I need to take to fix this problem? ===== | ===== What action do I need to take to fix this problem? ===== | ||
| * <color #ed1c24>**Take immediate action** to download and install latest release of **AhsayCBS v9** and **hotfix v9.1.2.52 (or higher)** via Ahsay Partner Portal (https://www.ahsay.com/partners)</color>. The latest posted hotfix is bundled with Auto Update (AUA) binaries to push the client hotfix to OBM and ACB devices when CBS AUA feature is enabled per user. | * <color #ed1c24>**Take immediate action** to download and install latest release of **AhsayCBS v9** and **hotfix v9.1.2.52 (or higher)** via Ahsay Partner Portal (https://www.ahsay.com/partners)</color>. The latest posted hotfix is bundled with Auto Update (AUA) binaries to push the client hotfix to OBM and ACB devices when CBS AUA feature is enabled per user. | ||
| - | * Once hotfix is installed, the next backup job will automatically first run a PDIC to handle (remove) corrupted backup file, then reupload source backup file that was corrupted and correctly update the migrate status table. | + | * **UPDATE: On 2022-May-06 we released AhsayCBS v9.1.4.0; it is recommended to upgrade to this latest release as it includes prior hotfixes.** |
| + | * Once required minimum hotfix version is applied, the next backup job will automatically first run a PDIC to handle (remove) corrupted backup file, then reupload source backup file that was corrupted and correctly update the migrate status table. | ||
| ===== What if I don't want to install the hotfix, but wait for next public release? ===== | ===== What if I don't want to install the hotfix, but wait for next public release? ===== | ||
public/announcement/ahsay_upgrade_advisory_33940.1651025913.txt.gz · Last modified: 2022/04/27 10:18 by kirk.lim