public:8040_issue:onedrive_cloud_file_backup_missing
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public:8040_issue:onedrive_cloud_file_backup_missing [2019/03/28 15:13] edward.chan |
public:8040_issue:onedrive_cloud_file_backup_missing [2021/12/09 15:57] (current) anna.olalia |
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| - | ===== ISSUE: Scheduled OneDrive or OneDrive for Business Cloud File backup job is not running ===== | + | ===== [V8] ISSUE: Scheduled OneDrive or OneDrive for Business Cloud File backup job is not running ===== |
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| - | 28/03/2019 | + | 2020-08-04 |
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| - | AhsayOBM / AhsayACB: 8.1 or above | + | AhsayOBM / AhsayACB: 8.1.0.0 to 8.x |
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| OS: Windows | OS: Windows | ||
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| - | To prevent the issue from reoccurring again in the future, patch the AhsayCBS server application to 8.1.0.50 (Instruction can be found by <a href="http://wiki.ahsay.com/doku.php?id=public:8009_faq:how_to_install_the_latest_patch_set_for_ahsaycbs">Clicking Here</a>), then apply a hotfix to the server application afterward.  You can apply the hotfix by referring to the following steps: | + | To prevent the issue from reoccurring again in the future, patch the AhsayCBS server application to 8.1.0.50 (Instruction can be found by <a href="http://wiki.ahsay.com/doku.php?id=public:8009_faq:how_to_install_the_latest_patch_set_for_ahsaycbs">Clicking Here</a>), then apply a hotfix to the server application afterward. You can apply the hotfix by referring to the following steps: |
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| <font color=red>Important:</font> | <font color=red>Important:</font> | ||
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| - | Note that the resolution provided above will only prevent the access token of OneDrive / OneDrive for Business from expiring.  However, if the password of the OneDrive / OneDrive for Business account had change, or if the access token was revoked (e.g. account policy change), a manual refresh (refer to the above steps) must be performed in order for the backup to be performed again. | + | Note that the resolution provided above will only prevent the access token of OneDrive / OneDrive for Business from expiring. However, if the password of the OneDrive / OneDrive for the Business account had changed, or if the access token was revoked (e.g. account policy change), a manual refresh (refer to the above steps) must be performed in order for the backup to be performed again. |
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| ===== Keywords ===== | ===== Keywords ===== | ||
| - | BackupSetIndex, init, BackupSetIndex.getBfsBbd, index, RuntimeException, BlockDBConfig, readConfig, unknown, journal | + | cloud, missed, missing, schedule, scheduled, running, miss |
| - | config: 0 | + | |
public/8040_issue/onedrive_cloud_file_backup_missing.1553757211.txt.gz · Last modified: 2019/03/28 15:13 by edward.chan