public:how_to_apply_hotfix_to_ahsayobm_ahsayacb
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public:how_to_apply_hotfix_to_ahsayobm_ahsayacb [2020/06/04 09:51] yuk.cheng [Hotfix installation instructions for AhsayOBM for Synology NAS] |
public:how_to_apply_hotfix_to_ahsayobm_ahsayacb [2022/07/19 12:07] kirk.lim |
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| You can only apply to this hotfix to machines running AhsayOBM/AhsayACB version that the hotfix is based on.\\ | You can only apply to this hotfix to machines running AhsayOBM/AhsayACB version that the hotfix is based on.\\ | ||
| This information can be found on the Hotfix Release History page: \\ | This information can be found on the Hotfix Release History page: \\ | ||
| - | * [[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|Hotfix for v7]] | + | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|Hotfix for v7]] |
| - | * [[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|Hotfix for v8]] | + | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|Hotfix for v8]] |
| + | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|Hotfix for v9]] | ||
| + | |||
| + | |||
| + | ---- | ||
| ===== Hotfix installation instructions for AhsayOBM ===== | ===== Hotfix installation instructions for AhsayOBM ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Make sure no backup/restore job is in progress. Close OBM if it is opened. \\ | 2. Make sure no backup/restore job is in progress. Close OBM if it is opened. \\ | ||
| 3. Shutdown the backup client service by: \\ | 3. Shutdown the backup client service by: \\ | ||
| Line 12: | Line 17: | ||
| __Windows__ | __Windows__ | ||
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Stop ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Stop ] | ||
| - | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Stop ] (Windows 2008/2008R2/2012/2012R2 only) | + | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Stop ] (only on Windows Server OS) |
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Stop ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Stop ] | ||
| __macOS__ | __macOS__ | ||
| Line 50: | Line 55: | ||
| ===== Hotfix installation instructions for AhsayACB ===== | ===== Hotfix installation instructions for AhsayACB ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Shutdown the backup client service by: \\ | 2. Shutdown the backup client service by: \\ | ||
| \\ | \\ | ||
| Line 84: | Line 89: | ||
| ===== Hotfix installation instructions for AhsayOBM for Synology NAS ===== | ===== Hotfix installation instructions for AhsayOBM for Synology NAS ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Turn off scheduler daemon in AhsayOBM->Settings if it is enabled. | 2. Turn off scheduler daemon in AhsayOBM->Settings if it is enabled. | ||
| Line 110: | Line 115: | ||
| 14. Reopen the AhsayOBM. Enable scheduler daemon in AhsayOBM->Settings if necessary. | 14. Reopen the AhsayOBM. Enable scheduler daemon in AhsayOBM->Settings if necessary. | ||
| + | |||
| + | ---- | ||
| + | |||
| ===== Hotfix installation instructions for AhsayOBM for QNAP NAS ===== | ===== Hotfix installation instructions for AhsayOBM for QNAP NAS ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Go to QNAP Web Console -> [Control Panel] > [Telnet / SSH] to enable "Allow SSH Connection" and "Enable SFTP" option. By default, the port number is "22" | 2. Go to QNAP Web Console -> [Control Panel] > [Telnet / SSH] to enable "Allow SSH Connection" and "Enable SFTP" option. By default, the port number is "22" | ||
| Line 128: | Line 136: | ||
| * **SMB class NAS**: /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin (by calling **//“cp -R bin/* /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin)//** | * **SMB class NAS**: /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin (by calling **//“cp -R bin/* /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin)//** | ||
| - | 8. Start AhsayOBM service in App Center by go to [App Center] > [MyApps] > [AhsayOBM] > [Start] | + | 8. Set the permissions for the hotfix files, i.e. chmod 755 -R /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/wui or chmod 755 -R /share/MD0_DATA/.qpkg/AhsayOBM/obm/wui |
| + | |||
| + | 9. Start AhsayOBM service in App Center by go to [App Center] > [MyApps] > [AhsayOBM] > [Start] | ||
| - | 9. Remove the temp directory. | + | 10. Remove the temp directory. |
public/how_to_apply_hotfix_to_ahsayobm_ahsayacb.txt · Last modified: 2023/05/03 17:12 by clarence.lee