public:how_to_apply_hotfix_to_ahsayobm_ahsayacb
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public:how_to_apply_hotfix_to_ahsayobm_ahsayacb [2020/01/13 17:59] yuk.cheng [Hotfix installation instructions for AhsayOBM for QNAP NAS] |
public:how_to_apply_hotfix_to_ahsayobm_ahsayacb [2022/07/19 12:11] kirk.lim [Hotfix installation instructions for AhsayOBM for Synology NAS] |
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| You can only apply to this hotfix to machines running AhsayOBM/AhsayACB version that the hotfix is based on.\\ | You can only apply to this hotfix to machines running AhsayOBM/AhsayACB version that the hotfix is based on.\\ | ||
| This information can be found on the Hotfix Release History page: \\ | This information can be found on the Hotfix Release History page: \\ | ||
| - | * [[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|Hotfix for v7]] | + | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|Hotfix for v7]] |
| - | * [[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|Hotfix for v8]] | + | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|Hotfix for v8]] |
| + | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|Hotfix for v9]] | ||
| + | |||
| + | |||
| + | ---- | ||
| ===== Hotfix installation instructions for AhsayOBM ===== | ===== Hotfix installation instructions for AhsayOBM ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Make sure no backup/restore job is in progress. Close OBM if it is opened. \\ | 2. Make sure no backup/restore job is in progress. Close OBM if it is opened. \\ | ||
| 3. Shutdown the backup client service by: \\ | 3. Shutdown the backup client service by: \\ | ||
| Line 12: | Line 17: | ||
| __Windows__ | __Windows__ | ||
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Stop ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Stop ] | ||
| - | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Stop ] (Windows 2008/2008R2/2012/2012R2 only) | + | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Stop ] (only on Windows Server OS) |
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Stop ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Stop ] | ||
| __macOS__ | __macOS__ | ||
| Line 36: | Line 41: | ||
| __Windows__ | __Windows__ | ||
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Start ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Start ] | ||
| - | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Start ] (Windows 2008/2008R2/2012/2012R2 only) | + | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Start ] (only on Windows Server OS) |
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Start ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Start ] | ||
| __macOS__ | __macOS__ | ||
| Line 50: | Line 55: | ||
| ===== Hotfix installation instructions for AhsayACB ===== | ===== Hotfix installation instructions for AhsayACB ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Shutdown the backup client service by: \\ | 2. Shutdown the backup client service by: \\ | ||
| \\ | \\ | ||
| Line 84: | Line 89: | ||
| ===== Hotfix installation instructions for AhsayOBM for Synology NAS ===== | ===== Hotfix installation instructions for AhsayOBM for Synology NAS ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Turn off scheduler daemon in AhsayOBM->Settings if it is enabled. | 2. Turn off scheduler daemon in AhsayOBM->Settings if it is enabled. | ||
| Line 101: | Line 107: | ||
| 9. Change directory to **/tmp/obmhotfix**, then Unpack the hofix by calling "**//7z x <hotfix>.zip//**". | 9. Change directory to **/tmp/obmhotfix**, then Unpack the hofix by calling "**//7z x <hotfix>.zip//**". | ||
| - | 10. Copy the files to the application home, i.e. **/volume1/@appstore/AhsayOBM/obm/bin** by calling "**cp -R bin/* /volume1/@appstore/AhsayOBM/obm/bin**" | + | 10. Copy the files to the application home, i.e. **/volume1/@appstore/AhsayOBM/obm/bin** by calling //"**cp -R bin/* /volume1/@appstore/AhsayOBM/obm/bin**"// |
| 11. Remove the temp directory. | 11. Remove the temp directory. | ||
| - | 12. Please reboot the NAS for proper restart of the application. | + | 12. Set the permissions for the hotfix files, i.e. chmod 755 -R /volume1/@appstore/AhsayOBM/obm/wui |
| + | |||
| + | 13. Please reboot the NAS for proper restart of the application. | ||
| + | |||
| + | 14. Reopen the AhsayOBM. Enable scheduler daemon in AhsayOBM->Settings if necessary. | ||
| + | |||
| + | ---- | ||
| - | 13. Reopen the AhsayOBM. Enable scheduler daemon in AhsayOBM->Settings if necessary. | ||
| ===== Hotfix installation instructions for AhsayOBM for QNAP NAS ===== | ===== Hotfix installation instructions for AhsayOBM for QNAP NAS ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Go to QNAP Web Console -> [Control Panel] > [Telnet / SSH] to enable "Allow SSH Connection" and "Enable SFTP" option. By default, the port number is "22" | 2. Go to QNAP Web Console -> [Control Panel] > [Telnet / SSH] to enable "Allow SSH Connection" and "Enable SFTP" option. By default, the port number is "22" | ||
| Line 118: | Line 129: | ||
| 4. Connect to the QNAP NAS via SFTP using your favorite SFTP client. | 4. Connect to the QNAP NAS via SFTP using your favorite SFTP client. | ||
| - | 5. Create a temp directory **"/share/obmhotfix"** (or other name), then copy the <hotfix>.zip to **/share/obmhotfix** | + | 5. Create a temp directory **"/share/obmhotfix"** (or other name), then copy the **<hotfix>.zip** to **/share/obmhotfix** |
| 6. Change directory to **/share/obmhotfix**, then Unpack the hotfix by calling **//“unzip <hotfix>.zip”//**. | 6. Change directory to **/share/obmhotfix**, then Unpack the hotfix by calling **//“unzip <hotfix>.zip”//**. | ||
| 7. Copy the patches to the application home: | 7. Copy the patches to the application home: | ||
| - | * **Legacy or Home class NAS**: /share/MD0_DATA/.qpkg/AhsayOBM/obm/bin (by calling “cp -R bin/* /share/MD0_DATA/.qpkg/AhsayOBM/obm/bin) | + | * **Legacy or Home class NAS**: /share/MD0_DATA/.qpkg/AhsayOBM/obm/bin (by calling **//“cp -R bin/* /share/MD0_DATA/.qpkg/AhsayOBM/obm/bin)//** |
| - | * **SMB class NAS**: /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin (by calling “cp -R bin/* /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin) | + | * **SMB class NAS**: /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin (by calling **//“cp -R bin/* /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin)//** |
| + | |||
| + | 8. Set the permissions for the hotfix files, i.e. chmod 755 -R /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/wui or chmod 755 -R /share/MD0_DATA/.qpkg/AhsayOBM/obm/wui | ||
| - | 8. Start AhsayOBM service in App Center by go to [App Center] > [MyApps] > [AhsayOBM] > [Start] | + | 9. Start AhsayOBM service in App Center by go to [App Center] > [MyApps] > [AhsayOBM] > [Start] |
| - | 9. Remove the temp directory. | + | 10. Remove the temp directory. |
public/how_to_apply_hotfix_to_ahsayobm_ahsayacb.txt · Last modified: 2023/05/03 17:12 by clarence.lee