public:how_to_apply_hotfix_to_ahsayobm_ahsayacb
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public:how_to_apply_hotfix_to_ahsayobm_ahsayacb [2020/01/13 16:10] yuk.cheng [Hotfix installation instructions for AhsayOBM for QNAP NAS] |
public:how_to_apply_hotfix_to_ahsayobm_ahsayacb [2022/07/19 12:11] kirk.lim [Hotfix installation instructions for AhsayOBM for Synology NAS] |
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| You can only apply to this hotfix to machines running AhsayOBM/AhsayACB version that the hotfix is based on.\\ | You can only apply to this hotfix to machines running AhsayOBM/AhsayACB version that the hotfix is based on.\\ | ||
| This information can be found on the Hotfix Release History page: \\ | This information can be found on the Hotfix Release History page: \\ | ||
| - | * [[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|Hotfix for v7]] | + | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|Hotfix for v7]] |
| - | * [[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|Hotfix for v8]] | + | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|Hotfix for v8]] |
| + | * [[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|Hotfix for v9]] | ||
| + | |||
| + | |||
| + | ---- | ||
| ===== Hotfix installation instructions for AhsayOBM ===== | ===== Hotfix installation instructions for AhsayOBM ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Make sure no backup/restore job is in progress. Close OBM if it is opened. \\ | 2. Make sure no backup/restore job is in progress. Close OBM if it is opened. \\ | ||
| 3. Shutdown the backup client service by: \\ | 3. Shutdown the backup client service by: \\ | ||
| Line 12: | Line 17: | ||
| __Windows__ | __Windows__ | ||
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Stop ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Stop ] | ||
| - | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Stop ] (Windows 2008/2008R2/2012/2012R2 only) | + | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Stop ] (only on Windows Server OS) |
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Stop ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Stop ] | ||
| __macOS__ | __macOS__ | ||
| Line 36: | Line 41: | ||
| __Windows__ | __Windows__ | ||
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Start ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Online Backup Manager Services ] > [ Start ] | ||
| - | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Start ] (Windows 2008/2008R2/2012/2012R2 only) | + | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Ahsay Online Backup Manager) ] > [ Start ] (only on Windows Server OS) |
| * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Start ] | * [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Start ] | ||
| __macOS__ | __macOS__ | ||
| Line 50: | Line 55: | ||
| ===== Hotfix installation instructions for AhsayACB ===== | ===== Hotfix installation instructions for AhsayACB ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Shutdown the backup client service by: \\ | 2. Shutdown the backup client service by: \\ | ||
| \\ | \\ | ||
| Line 84: | Line 89: | ||
| ===== Hotfix installation instructions for AhsayOBM for Synology NAS ===== | ===== Hotfix installation instructions for AhsayOBM for Synology NAS ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Turn off scheduler daemon in AhsayOBM->Settings if it is enabled. | 2. Turn off scheduler daemon in AhsayOBM->Settings if it is enabled. | ||
| Line 93: | Line 99: | ||
| 5. Connect to the Synology NAS via SFTP using your favorite SFTP client. (For DSM5, use "root" as login user. For DSM6 or above, use "admin" as login user) | 5. Connect to the Synology NAS via SFTP using your favorite SFTP client. (For DSM5, use "root" as login user. For DSM6 or above, use "admin" as login user) | ||
| - | 6. Create a temp directory "/tmp/obmhotfix" (or other name), then copy the <hotfix>.zip file to /tmp/obmhotfix | + | 6. Create a temp directory **"/tmp/obmhotfix"** (or other name), then copy the **<hotfix>.zip** file to **/tmp/obmhotfix** |
| 7. Connect to the Synology NAS console via SSH using your favorite SSH client. (e.g. Putty) (For DSM5, use "root" as login user. For DSM6 or above, use "admin" as login user) | 7. Connect to the Synology NAS console via SSH using your favorite SSH client. (e.g. Putty) (For DSM5, use "root" as login user. For DSM6 or above, use "admin" as login user) | ||
| Line 99: | Line 105: | ||
| 8. For DSM6, change to root user by calling "sudo su", enter your administrator password. | 8. For DSM6, change to root user by calling "sudo su", enter your administrator password. | ||
| - | 9. Change directory to /tmp/obmhotfix, then Unpack the hofix by calling "7z x <hotfix>.zip". | + | 9. Change directory to **/tmp/obmhotfix**, then Unpack the hofix by calling "**//7z x <hotfix>.zip//**". |
| - | 10. Copy the files to the application home (e.g. /volume1/@appstore/AhsayOBM/obm/bin) by calling "cp -R bin/* /volume1/@appstore/AhsayOBM/obm/bin" | + | 10. Copy the files to the application home, i.e. **/volume1/@appstore/AhsayOBM/obm/bin** by calling //"**cp -R bin/* /volume1/@appstore/AhsayOBM/obm/bin**"// |
| 11. Remove the temp directory. | 11. Remove the temp directory. | ||
| - | 12. Please reboot the NAS for proper restart of the application. | + | 12. Set the permissions for the hotfix files, i.e. chmod 755 -R /volume1/@appstore/AhsayOBM/obm/wui |
| + | |||
| + | 13. Please reboot the NAS for proper restart of the application. | ||
| + | |||
| + | 14. Reopen the AhsayOBM. Enable scheduler daemon in AhsayOBM->Settings if necessary. | ||
| + | |||
| + | ---- | ||
| - | 13. Reopen the AhsayOBM. Enable scheduler daemon in AhsayOBM->Settings if necessary. | ||
| ===== Hotfix installation instructions for AhsayOBM for QNAP NAS ===== | ===== Hotfix installation instructions for AhsayOBM for QNAP NAS ===== | ||
| - | 1. Download the required hotfix from the Hotfix Release History page: ([[http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ http://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8|v8]])\\ | + | 1. Download the required hotfix from the Hotfix Release History page: ([[https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v7|v7]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_previous8_hotfix|v8]] | [[ https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_latest_hotfix|v9]])\\ |
| 2. Go to QNAP Web Console -> [Control Panel] > [Telnet / SSH] to enable "Allow SSH Connection" and "Enable SFTP" option. By default, the port number is "22" | 2. Go to QNAP Web Console -> [Control Panel] > [Telnet / SSH] to enable "Allow SSH Connection" and "Enable SFTP" option. By default, the port number is "22" | ||
| Line 118: | Line 129: | ||
| 4. Connect to the QNAP NAS via SFTP using your favorite SFTP client. | 4. Connect to the QNAP NAS via SFTP using your favorite SFTP client. | ||
| - | 5. Create a temp directory "/tmp/obmhotfix" (or other name), then copy the <hotfix>.zip to /tmp/obmhotfix | + | 5. Create a temp directory **"/share/obmhotfix"** (or other name), then copy the **<hotfix>.zip** to **/share/obmhotfix** |
| - | 6. Connect to the QNAP NAS console via SSH using your favorite SSH client. (e.g. Putty) | + | 6. Change directory to **/share/obmhotfix**, then Unpack the hotfix by calling **//“unzip <hotfix>.zip”//**. |
| - | 7. Change directory to /tmp/obmhotfix, then Unpack the hofix by calling “7z x <hotfix>.zip”. | + | 7. Copy the patches to the application home: |
| + | * **Legacy or Home class NAS**: /share/MD0_DATA/.qpkg/AhsayOBM/obm/bin (by calling **//“cp -R bin/* /share/MD0_DATA/.qpkg/AhsayOBM/obm/bin)//** | ||
| + | * **SMB class NAS**: /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin (by calling **//“cp -R bin/* /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/bin)//** | ||
| - | 8. Copy the patches to the application home: | + | 8. Set the permissions for the hotfix files, i.e. chmod 755 -R /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/wui or chmod 755 -R /share/MD0_DATA/.qpkg/AhsayOBM/obm/wui |
| - | * **Legacy or Home class NAS**: /share/MD0_DATA/.qpkg/AhsayOBM/obm | + | |
| - | * **SMB class NAS**: /share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm | + | |
| 9. Start AhsayOBM service in App Center by go to [App Center] > [MyApps] > [AhsayOBM] > [Start] | 9. Start AhsayOBM service in App Center by go to [App Center] > [MyApps] > [AhsayOBM] > [Start] | ||
| + | |||
| + | 10. Remove the temp directory. | ||
public/how_to_apply_hotfix_to_ahsayobm_ahsayacb.txt · Last modified: 2023/05/03 17:12 by clarence.lee