public:file_general
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public:file_general [2019/08/09 15:07] ronnie.chan [FAQs] |
public:file_general [2019/08/09 15:42] ronnie.chan [Issues] |
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| ==== FAQs ==== | ==== FAQs ==== | ||
| - | * [[public:5000_faq:ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|Ahsay Hardware Requirement List (HRL) for version 7.3 or above]] | + | * [[public:5000_faq:ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|Ahsay Hardware Requirement List (HRL)]] for version 7.3 or above |
| - | * [[public:5001_faq:ahsay_software_compatibility_list_scl_for_version_7.3_or_above|Ahsay Software Compatibility List (SCL) for version 7.3 or above]] | + | * [[public:5001_faq:ahsay_software_compatibility_list_scl_for_version_7.3_or_above|Ahsay Software Compatibility List (SCL)]] for version 7.3 or above |
| + | * [[public:5250_faq:ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore]] | ||
| * [[public:5008_faq:how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|How to create a file backup set with AhsayOBM or AhsayACB?]] | * [[public:5008_faq:how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|How to create a file backup set with AhsayOBM or AhsayACB?]] | ||
| * [[public:5036_faq:transfer_rate_of_backup_is_very_inconsistent_e.g._randomly_paused_at_0_bit_s|Transfer rate of backup is very inconsistent (e.g. randomly paused at 0 bit/s)?]] | * [[public:5036_faq:transfer_rate_of_backup_is_very_inconsistent_e.g._randomly_paused_at_0_bit_s|Transfer rate of backup is very inconsistent (e.g. randomly paused at 0 bit/s)?]] | ||
| * [[public:5057_faq:where_are_the_backup_client_application_logs_stored_at|How to find AhsayOBM / AhsayACB logs?]] | * [[public:5057_faq:where_are_the_backup_client_application_logs_stored_at|How to find AhsayOBM / AhsayACB logs?]] | ||
| - | * [[public:5157_faq:troubleshooting_problem_with_missing_scheduled_backup|Troubleshooting problem with missing scheduled backup]] | ||
| - | * [[public:5164_faq:troubleshooting_problem_with_volume_shadow_copy|Troubleshooting problem with Volume Shadow Copy]] | ||
| * [[public:5172_faq:how_to_effectively_communicate_your_technical_support_issue|How to effectively communicate your technical support issue]] | * [[public:5172_faq:how_to_effectively_communicate_your_technical_support_issue|How to effectively communicate your technical support issue]] | ||
| - | * [[public:5250_faq:ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore]] | ||
| * [[public:5053_faq:differences_between_ahsay_software_version_6|Differences between Ahsay Software version 6 & 7]] | * [[public:5053_faq:differences_between_ahsay_software_version_6|Differences between Ahsay Software version 6 & 7]] | ||
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| * [[public:5062_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|Error java.lang.NullPointerException displayed when deleting a backup account]] | * [[public:5062_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|Error java.lang.NullPointerException displayed when deleting a backup account]] | ||
| - | * [[public:5078_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_exchange_server_backup|Incorrect error message 'Another backup job is still running' is displayed (MS Exchange server backup)]] | ||
| * [[public:5088_issue:ms_exchange_server_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|MS Exchange server backup job cannot run to completion (for backup set with backup schedule disabled)]] | * [[public:5088_issue:ms_exchange_server_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|MS Exchange server backup job cannot run to completion (for backup set with backup schedule disabled)]] | ||
| * [[public:5090_issue:xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|xhost command not found error when running the RunConfigurator.sh script file]] | * [[public:5090_issue:xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|xhost command not found error when running the RunConfigurator.sh script file]] | ||
| * [[public:5092_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|Error java.lang.NullPointerException displayed when deleting a system account]] | * [[public:5092_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|Error java.lang.NullPointerException displayed when deleting a system account]] | ||
| * [[public:5095_issue:manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]] | * [[public:5095_issue:manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]] | ||
| - | * [[public:5096_issue:continuous_backup_for_backup_set_with_programdata_folder_selected_as_backup_source_is_randomly_hanging|Continuous backup for backup set with "ProgramData" folder selected as backup source is randomly hanging]] | ||
| - | * [[public:5098_issue:large_build_up_of_strange_files_on_onedrive_for_business_while_replication_is_running|Large build up of strange files on OneDrive for Business while replication is running]] | ||
| - | * [[public:5099_issue:continuous_backup_job_does_not_clear_network_share_session_after_job_completion_for_backup_set_with_temp_directory_set_to_network_path|Continuous backup job does not clear network share session after job completion (for backup set with temp directory set to network path)]] | ||
| * [[public:5101_unable_to_do_offsite_backup_error_initializing_bptree|Unable to do Offsite backup (Error initializing bptree)]] | * [[public:5101_unable_to_do_offsite_backup_error_initializing_bptree|Unable to do Offsite backup (Error initializing bptree)]] | ||
| * [[public:5118_issue:incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account|Incorrect client usage and add-on module usage displayed for sub admin account]] | * [[public:5118_issue:incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account|Incorrect client usage and add-on module usage displayed for sub admin account]] | ||
public/file_general.txt · Last modified: 2022/11/28 11:12 by kirk.lim