public:file_general
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
|
public:file_general [2019/08/09 13:58] ronnie.chan |
public:file_general [2019/08/09 16:03] ronnie.chan [Issues] |
||
|---|---|---|---|
| Line 5: | Line 5: | ||
| ==== FAQs ==== | ==== FAQs ==== | ||
| - | * [[public:5000_faq:ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|Ahsay Hardware Requirement List (HRL) for version 7.3 or above]] | + | * [[public:5000_faq:ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|Ahsay Hardware Requirement List (HRL)]] for version 7.3 or above |
| - | * [[public:5001_faq:ahsay_software_compatibility_list_scl_for_version_7.3_or_above|Ahsay Software Compatibility List (SCL) for version 7.3 or above]] | + | * [[public:5001_faq:ahsay_software_compatibility_list_scl_for_version_7.3_or_above|Ahsay Software Compatibility List (SCL)]] for version 7.3 or above |
| - | * [[public:5004_how_to_run_a_data_integrity_check|How to perform a data integrity check for backup data stored in the backup destination?]] | + | * [[public:5250_faq:ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore]] |
| * [[public:5008_faq:how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|How to create a file backup set with AhsayOBM or AhsayACB?]] | * [[public:5008_faq:how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|How to create a file backup set with AhsayOBM or AhsayACB?]] | ||
| - | * [[public:5026_faq_on_backup_destination|Backup Destinations]] | ||
| - | * [[public:5033_faq:how_to_delete_selective_backed_up_data_from_a_specific_backup_destination|How to delete selective backed up data from a specific backup destination?]] | ||
| * [[public:5036_faq:transfer_rate_of_backup_is_very_inconsistent_e.g._randomly_paused_at_0_bit_s|Transfer rate of backup is very inconsistent (e.g. randomly paused at 0 bit/s)?]] | * [[public:5036_faq:transfer_rate_of_backup_is_very_inconsistent_e.g._randomly_paused_at_0_bit_s|Transfer rate of backup is very inconsistent (e.g. randomly paused at 0 bit/s)?]] | ||
| - | * [[public:5053_faq:differences_between_ahsay_software_version_6|Differences between Ahsay Software version 6 & 7]] | + | * [[public:5057_faq:where_are_the_backup_client_application_logs_stored_at|How to find AhsayOBM / AhsayACB logs?]] |
| - | * [[public:5057_faq:where_are_the_backup_client_application_logs_stored_at|Where are the backup client application logs stored at?]] | + | |
| - | * [[public:5157_faq:troubleshooting_problem_with_missing_scheduled_backup|Troubleshooting problem with missing scheduled backup]] | + | |
| - | * [[public:5247_faq:tips_on_how_to_setup_the_temporary_directory_for_your_backup_set|How To Setup The Temporary Directory For Your Backup Set]] | + | |
| - | * [[public:5164_faq:troubleshooting_problem_with_volume_shadow_copy|Troubleshooting problem with Volume Shadow Copy]] | + | |
| * [[public:5172_faq:how_to_effectively_communicate_your_technical_support_issue|How to effectively communicate your technical support issue]] | * [[public:5172_faq:how_to_effectively_communicate_your_technical_support_issue|How to effectively communicate your technical support issue]] | ||
| - | * [[public:5250_faq:ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore]] | + | * [[public:5053_faq:differences_between_ahsay_software_version_6|Differences between Ahsay Software version 6 & 7]] |
| ==== Issues ==== | ==== Issues ==== | ||
| * [[public:5062_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|Error java.lang.NullPointerException displayed when deleting a backup account]] | * [[public:5062_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|Error java.lang.NullPointerException displayed when deleting a backup account]] | ||
| - | * [[public:5078_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_exchange_server_backup|Incorrect error message 'Another backup job is still running' is displayed (MS Exchange server backup)]] | ||
| - | * [[public:5088_issue:ms_exchange_server_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|MS Exchange server backup job cannot run to completion (for backup set with backup schedule disabled)]] | ||
| * [[public:5090_issue:xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|xhost command not found error when running the RunConfigurator.sh script file]] | * [[public:5090_issue:xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|xhost command not found error when running the RunConfigurator.sh script file]] | ||
| * [[public:5092_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|Error java.lang.NullPointerException displayed when deleting a system account]] | * [[public:5092_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|Error java.lang.NullPointerException displayed when deleting a system account]] | ||
| * [[public:5095_issue:manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]] | * [[public:5095_issue:manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]] | ||
| - | * [[public:5096_issue:continuous_backup_for_backup_set_with_programdata_folder_selected_as_backup_source_is_randomly_hanging|Continuous backup for backup set with "ProgramData" folder selected as backup source is randomly hanging]] | ||
| - | * [[public:5098_issue:large_build_up_of_strange_files_on_onedrive_for_business_while_replication_is_running|Large build up of strange files on OneDrive for Business while replication is running]] | ||
| - | * [[public:5099_issue:continuous_backup_job_does_not_clear_network_share_session_after_job_completion_for_backup_set_with_temp_directory_set_to_network_path|Continuous backup job does not clear network share session after job completion (for backup set with temp directory set to network path)]] | ||
| - | * [[public:5101_unable_to_do_offsite_backup_error_initializing_bptree|Unable to do Offsite backup (Error initializing bptree)]] | ||
| * [[public:5118_issue:incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account|Incorrect client usage and add-on module usage displayed for sub admin account]] | * [[public:5118_issue:incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account|Incorrect client usage and add-on module usage displayed for sub admin account]] | ||
| - | * [[public:5119_issue:invalid_backup_source_displayed_for_exchange_2007_server_backup_set_upgraded_from_version_6_to_7|Invalid backup source displayed for Exchange 2007 server backup set upgraded from version 6 to 7]] | ||
| - | * [[public:5120_issue:migratev6index.migrateindex_failed_to_migrate_v6_index_ms_exchange_dag_server_backup_set_upgraded_from_version_6_to_7|[MigrateV6Index.migrateIndex] Failed to migrate v6 index (MS Exchange DAG server backup set upgraded from version 6 to 7)]] | ||
| - | * [[public:5121_issue:migratev6index.migratemultihostindices_failed_to_deserialize_v6_index_ms_exchange_dag_mail_level_backup_set_upgraded_from_version_6_to_7|[MigrateV6Index.migrateMultiHostIndices] Failed to deserialize v6 index (MS Exchange DAG mail level backup set upgraded from version 6 to 7)]] | ||
| - | * [[public:5125_issue:trial_user_reminders_are_sent_every_15_minutes|Trial User Reminders are sent every 15 minutes]] | ||
| * [[public:5134_issue:replication_traffic_limit_does_not_work_when_set_to_0_kb_s_data_are_still_replicated|Replication traffic limit does not work when set to 0 Kb/s (data are still replicated)]] | * [[public:5134_issue:replication_traffic_limit_does_not_work_when_set_to_0_kb_s_data_are_still_replicated|Replication traffic limit does not work when set to 0 Kb/s (data are still replicated)]] | ||
| - | * [[public:5137_issue:incorrect_error_message_returned_when_calling_updatefilter.do_api_filter_name_is_already_in_use|Incorrect error message returned when calling UpdateFilter.do API (Filter name is already in use)]] | ||
| - | * [[public:5142_issue:continuous_backup_does_not_backup_any_data_if_apply_to_file_size_setting_is_set_to_unlimited|Continuous Backup does not backup any data if [Apply to File Size] setting is set to [Unlimited]] | ||
| - | * [[public:5143_issue:backup_data_on_single_storage_destination_is_not_restorable_after_converting_destination_into_part_of_a_destination_pool|Backup data on Single Storage Destination is not restorable after converting destination into part of a Destination Pool]] | ||
| - | * [[public:5153_issue:index_file_for_destination_of_backup_set_is_found_to_be_corrupted_user_prompted_to_delete_all_data_when_performing_data_integrity_check|Index file for destination of backup set is found to be corrupted (User prompted to delete all data when performing data integrity check)]] | ||
| * [[public:5160_issue:incorrect_destination_type_pre-v7_displayed_for_missed_backup_job_backup_set_with_version_7_destination|Incorrect destination type Pre-v7 displayed for missed backup job (backup set with version 7 destination)]] | * [[public:5160_issue:incorrect_destination_type_pre-v7_displayed_for_missed_backup_job_backup_set_with_version_7_destination|Incorrect destination type Pre-v7 displayed for missed backup job (backup set with version 7 destination)]] | ||
| * [[public:5184_issue:cannot_configure_timezone_setting_with_gmt_-xx:30_or_gmt_13:00_using_the_adduser.do_api|Cannot configure timezone setting with GMT+/-xx:30 or GMT+13:00 using the AddUser.do API]] | * [[public:5184_issue:cannot_configure_timezone_setting_with_gmt_-xx:30_or_gmt_13:00_using_the_adduser.do_api|Cannot configure timezone setting with GMT+/-xx:30 or GMT+13:00 using the AddUser.do API]] | ||
public/file_general.txt · Last modified: 2022/11/28 11:12 by kirk.lim