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public:file_general [2018/05/04 16:09]
yuk.cheng 		public:file_general [2022/11/28 11:12]
kirk.lim Last modified: 2019/08/15 16:57 by ronnie.chan
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-===== File / General ​=====+====== File Backup Set ======
  
-[[public:5000_faq:ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|FAQ:​ Ahsay Hardware Requirement List (HRL) for version 7.3 or above]]+Last modified: 2019/08/15 (Note: Content written for AhsayCBS v7+v8, and may generally apply to latest product release)
  
-[[public:5001_faq:​ahsay_software_compatibility_list_scl_for_version_7.3_or_above|FAQ:​ Ahsay Software Compatibility List (SCL) for version 7.3 or above]]+AhsayOBM / AhsayACB comes with basic capability of backing up ordinary files with the use of File backup set.  
 +{{public:ahsay_wiki_file_backup_set.png?640}}
  
-[[public:​5004_how_to_run_a_data_integrity_check|FAQ:​ How to perform a data integrity check for backup data stored in the backup destination?​]]+===== Documentation ======
  
-[[public:5006_faq:how_to_start_a_retention_policy_job_to_clear_out_of_retention_data|FAQ: How to start a retention policy job to clear out of retention data?]]+  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-windows.jsp|AhsayOBM Quick Start Guide for Windows]] 
 +  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-mac.jsp|AhsayOBM Quick Start Guide for Mac]] 
 +  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-linux-gui.jsp|AhsayOBM Quick Start Guide for Linxu (GUI)]] 
 +  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-linux.jsp|AhsayOBM Quick Start Guide for Linux (CLI)]] 
 +  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-freebsd.jsp|AhsayOBM Quick Start Guide for FreeBSD]]
  
-[[public:​5008_faq:​how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|FAQ:​ How to create a file backup set with AhsayOBM or AhsayACB?]]+===== FAQs =====
  
-[[public:5022_faq:how_to_create_a_backup_destination_to_microsoft_onedrive_for_your_backup_set|FAQ: How to create a backup destination to Microsoft OneDrive for your backup set?]] +  * [[public:5000_faq:ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|Ahsay Hardware Requirement List (HRL)]] for version 7.3 or above 
- +  ​* ​[[public:5001_faq:ahsay_software_compatibility_list_scl_for_version_7.3_or_above|Ahsay Software Compatibility List (SCL)]] for version 7.3 or above 
-[[public:5023_faq:how_to_create_a_backup_destination_to_google_drive_for_your_backup_set|FAQ: How to create a backup destination to Google Drive for your backup set?]] +  ​* ​[[public:5250_faq:ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|Ahsay Software Compatibility List (SCL) for Granular ​and OpenDirect Restore]] 
- +  ​* ​[[public:5008_faq:how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|How to create ​a file backup ​set with AhsayOBM or AhsayACB?]] 
-[[public:​5024_faq:​how_to_create_a_backup_destination_to_dropbox_for_your_backup_set|FAQ:​ How to create a backup destination to Dropbox ​for your backup set?]] +  ​* ​[[public:​5036_faq:​transfer_rate_of_backup_is_very_inconsistent_e.g._randomly_paused_at_0_bit_s|Transfer rate of backup is very inconsistent (e.g. randomly paused at 0 bit/s)?]] 
- +  ​* ​[[public:5057_faq:where_are_the_backup_client_application_logs_stored_at|How to find AhsayOBM / AhsayACB ​logs?]] 
-[[public:5025_faq:how_to_create_predefined_destinations_for_use_with_backups_and_or_replication_to_cloud|FAQ: How to create Predefined Destinations ​for use with backups ​and or replication to Cloud?]] +  ​* ​[[public:​5172_faq:​how_to_effectively_communicate_your_technical_support_issue|How to effectively communicate your technical support issue]] 
- +  ​* ​[[public:5053_faq:differences_between_ahsay_software_version_6|Differences between ​Ahsay Software ​version 6 & 7]]
-[[public:5026_faq_on_backup_destination|FAQ:​ Frequently Asked Questions on Backup Destination]] +
- +
-[[public:​5033_faq:how_to_delete_selective_backed_up_data_from_a_specific_backup_destination|FAQ: How to delete selective backed up data from a specific ​backup ​destination?]] +
- +
-[[public:​5036_faq:​transfer_rate_of_backup_is_very_inconsistent_e.g._randomly_paused_at_0_bit_s|FAQ: Transfer rate of backup is very inconsistent (e.g. randomly paused at 0 bit/s)?]] +
- +
-[[public:5053_faq:differences_between_ahsay_software_version_6|FAQ: Differences between Ahsay Software version 6 & 7]] +
- +
-[[public:​5055_faq:​how_to_run_a_cyclic_redundancy_check_crc_for_legacy_backup_set_created_in_version_6_or_for_client_without_gui|FAQ: ​How to run a Cyclic Redundancy Check (CRC) for legacy backup set created in version 6 (or for client without GUI)?]] +
- +
-[[public:​5057_faq:​where_are_the_backup_client_application_logs_stored_at|FAQ:​ Where are the backup client application ​logs stored at?]] +
- +
-[[public:​5062_issue:​error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|ISSUE:​ Error java.lang.NullPointerException displayed when deleting a backup account]] +
- +
-[[public:​5078_issue:​incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_exchange_server_backup|ISSUE:​ Incorrect error message '​Another backup job is still running'​ is displayed (MS Exchange server backup)]] +
- +
-[[public:​5088_issue:​ms_exchange_server_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE:​ MS Exchange server backup job cannot run to completion (for backup set with backup schedule disabled)]] +
- +
-[[public:​5090_issue:​xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|ISSUE:​ xhost command not found error when running the RunConfigurator.sh script file]] +
- +
-[[public:​5092_issue:​error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|ISSUE:​ Error java.lang.NullPointerException displayed when deleting a system account]] +
- +
-[[public:​5095_issue:​manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|ISSUE:​ Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]] +
- +
-[[public:​5096_issue:​continuous_backup_for_backup_set_with_programdata_folder_selected_as_backup_source_is_randomly_hanging|ISSUE:​ Continuous backup for backup set with "​ProgramData"​ folder selected as backup source is randomly hanging]] +
- +
-[[public:​5098_issue:​large_build_up_of_strange_files_on_onedrive_for_business_while_replication_is_running|ISSUE:​ Large build up of strange files on OneDrive for Business while replication is running]] +
- +
-[[public:​5099_issue:​continuous_backup_job_does_not_clear_network_share_session_after_job_completion_for_backup_set_with_temp_directory_set_to_network_path|ISSUE:​ Continuous backup job does not clear network share session after job completion (for backup set with temp directory set to network path)]] +
- +
-[[public:​5101_unable_to_do_offsite_backup_error_initializing_bptree|ISSUE:​ Unable to do Offsite backup (Error initializing bptree)]] +
- +
-[[public:​5108_doc:​ahsayubs_v7_administrator_s_guide|DOC:​ Ahsay Universal Backup System Administrator'​s Guide]] +
- +
-[[public:​5110_doc:​lists_of_differences_between_ahsay_software_version_6_and_7|DOC:​ Lists of differences between Ahsay Software version 6 and 7]] +
- +
-[[public:​5118_issue:​incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account|ISSUE:​ Incorrect client usage and add-on module usage displayed for sub admin account]] +
- +
-[[public:​5119_issue:​invalid_backup_source_displayed_for_exchange_2007_server_backup_set_upgraded_from_version_6_to_7|ISSUE:​ Invalid backup source displayed for Exchange 2007 server backup set upgraded from version 6 to 7]] +
- +
-[[public:​5120_issue:​migratev6index.migrateindex_failed_to_migrate_v6_index_ms_exchange_dag_server_backup_set_upgraded_from_version_6_to_7|ISSUE:​ [MigrateV6Index.migrateIndex] Failed to migrate v6 index (MS Exchange DAG server backup set upgraded from version 6 to 7)]] +
- +
-[[public:​5121_issue:​migratev6index.migratemultihostindices_failed_to_deserialize_v6_index_ms_exchange_dag_mail_level_backup_set_upgraded_from_version_6_to_7|ISSUE:​ [MigrateV6Index.migrateMultiHostIndices] Failed to deserialize v6 index (MS Exchange DAG mail level backup set upgraded from version 6 to 7)]] +
- +
-[[public:​5125_issue:​trial_user_reminders_are_sent_every_15_minutes|ISSUE:​ Trial User Reminders are sent every 15 minutes]] +
- +
-[[public:​5134_issue:​replication_traffic_limit_does_not_work_when_set_to_0_kb_s_data_are_still_replicated|ISSUE:​ Replication traffic limit does not work when set to 0 Kb/s (data are still replicated)]] +
- +
-[[public:​5137_issue:​incorrect_error_message_returned_when_calling_updatefilter.do_api_filter_name_is_already_in_use|ISSUE:​ Incorrect error message returned when calling UpdateFilter.do API (Filter name is already in use)]] +
- +
-[[public:​5142_issue:​continuous_backup_does_not_backup_any_data_if_apply_to_file_size_setting_is_set_to_unlimited|ISSUE:​ Continuous Backup does not backup any data if [Apply to File Size] setting is set to [Unlimited]] +
- +
-[[public:​5143_issue:​backup_data_on_single_storage_destination_is_not_restorable_after_converting_destination_into_part_of_a_destination_pool|ISSUE:​ Backup data on Single Storage Destination is not restorable after converting destination into part of a Destination Pool]] +
- +
-[[public:​5153_issue:​index_file_for_destination_of_backup_set_is_found_to_be_corrupted_user_prompted_to_delete_all_data_when_performing_data_integrity_check|ISSUE:​ Index file for destination of backup set is found to be corrupted (User prompted to delete all data when performing data integrity check)]] +
- +
-[[public:​5157_faq:​troubleshooting_problem_with_missing_scheduled_backup|FAQ:​ Troubleshooting problem with missing scheduled backup]] +
- +
-[[public:​5160_issue:​incorrect_destination_type_pre-v7_displayed_for_missed_backup_job_backup_set_with_version_7_destination|ISSUE:​ Incorrect destination type Pre-v7 displayed for missed backup job (backup set with version 7 destination)]] +
- +
-[[public:​5164_faq:​troubleshooting_problem_with_volume_shadow_copy|FAQ:​ Troubleshooting problem with Volume Shadow Copy]] +
- +
-[[public:​5172_faq:​how_to_effectively_communicate_your_technical_support_issue|FAQ: How to effectively communicate your technical support issue]] +
- +
-[[public:5184_issue:cannot_configure_timezone_setting_with_gmt_-xx:​30_or_gmt_13:​00_using_the_adduser.do_api|ISSUE: Cannot configure timezone setting with GMT+/-xx:30 or GMT+13:00 using the AddUser.do API]] +
- +
-[[public:​5188_issue:​usercachemanager.login_error_message_from_active_directory_ldap:​error_code_49|ISSUE:​ [UserCacheManager.login] Error message from Active Directory LDAP: error code 49?]] +
- +
-[[public:​5212_another_backup_job_is_still_running._backup_skipped|ISSUE:​ Another backup job is still running. Backup skipped]] +
- +
-[[public:​5216_issue:​cannot_start_shadow_copy_reason_the_writer_operation_failed_because_of_an_error_that_might_recur_if_another_shadow_copy_is_created._vss_e_writererror_nonretryable|ISSUE:​ “Cannot start shadow copy, reason =The writer operation failed because of an error that might recur if another shadow copy is created. (VSS_E_WRITERERROR_NONRETRYABLE)”]] +
- +
-[[public:​5233_issue:​cmd.exe_was_started_with_the_above_path_as_the_current_directory._unc_paths_are_not_supported._defaulting_to_windows_directory._when_running_a_windows_batch_file_as_a_pre_or_post_backup_command_from_a_network_drive|ISSUE The warning “CMD.EXE was started with the above path as the current directory. UNC paths are not supported. Defaulting to Windows directory.” when running a Windows batch file as a pre or post backup command from a network drive]] +
- +
-[[public:​5246_issue:​ahsayobm_ahsayacb_v7_file_backup_jobs_ends_with_snapshot_for_shadow_copy_set_is_missing_backup_terminate._error|ISSUE:​ AhsayOBM/​AhsayACB v7 file backup jobs ends with "​Snapshot for Shadow Copy Set is missing, backup terminate."​ error]] +
- +
-[[public:​5247_faq:​tips_on_how_to_setup_the_temporary_directory_for_your_backup_set|FAQ:​ Tips On How To Setup The Temporary Directory For Your Backup Set]] +
- +
-[[public:​5250_faq:​ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|FAQ: ​Ahsay Software ​Compatibility List (SCL) for Granular and OpenDirect Restore]] +
- +
-[[public:​5260_issue:​access_is_denied_error_when_restoring_files_folders_using_granular_restore|ISSUE:​ "​Access is denied"​ error when restoring files/​folders using Granular Restore]] +
- +
-[[public:​5261_issue:​onedrivemanager.getappname_invalid_sclientid:​null_error_after_selecting_onedrive_backup_destination_to_restore_files|ISSUE:"​[OneDriveManager.getAppName] Invalid sClientid: null" error after selecting OneDrive backup destination to restore files]] +
- +
-[[public:​5262_issue:​gdrivemanager.getappname_invalid_sclientid:​null_error_after_selecting_google_drive_backup_destination_to_restore_files|ISSUE:"​[GDriveManager.getAppName] Invalid sClientid: null" error after selecting Google Drive backup destination to restore files]] +
- +
-[[public:​5263_issue:​failed_to_access_destination._reason_error_summary:​invalid_access_token_..._error:​tag:​invalid_access_token_error_after_selecting_dropbox_destination_to_restore_files|ISSUE:"​Failed to access destination. Reason="​{"​Error_summary":​invalid_access_token/​...,"​error":​ {"​.tag":"​invalid_access_token"​}}"​ error after selecting DropBox destination to restore files]] +
- +
-[[public:​5273_issue:​new_file_file_filename01_error_ioexception_nixutil.c_read_invalid_argument_when_backing_up_files_on_linux_machine|ISSUE:"​[New File] File="/​filename01"​ Error="​[IOException] [NixUtil.c][read] Invalid argument"​ when backing up files on Linux machine]]+
  
 +===== Issues =====
  
 +  * [[public:​5062_issue:​error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|Error java.lang.NullPointerException displayed when deleting a backup account]]
 +  * [[public:​5090_issue:​xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|xhost command not found error when running the RunConfigurator.sh script file]]
 +  * [[public:​5092_issue:​error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|Error java.lang.NullPointerException displayed when deleting a system account]]
 +  * [[public:​5095_issue:​manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]]
 +  * [[public:​5188_issue:​usercachemanager.login_error_message_from_active_directory_ldap:​error_code_49|[UserCacheManager.login] Error message from Active Directory LDAP: error code 49?]]
 +  * [[public:​5212_another_backup_job_is_still_running._backup_skipped|ISSUE:​ Another backup job is still running. Backup skipped]]
 +  * [[public:​5273_issue:​new_file_file_filename01_error_ioexception_nixutil.c_read_invalid_argument_when_backing_up_files_on_linux_machine|"​[New File] File="/​filename01"​ Error="​[IOException] [NixUtil.c][read] Invalid argument"​ when backing up files on Linux machine]]
public/file_general.txt · Last modified: 2022/11/28 11:12 by kirk.lim

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