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public:file_general [2018/05/04 13:48] yuk.cheng |
public:file_general [2019/08/09 16:10] ronnie.chan [Issues] |
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+ | ====== File / General ====== | ||
+ | Below are the FAQs and Issues related to File backup set type. | ||
+ | |||
+ | ==== FAQs ==== | ||
+ | |||
+ | * [[public:5000_faq:ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|Ahsay Hardware Requirement List (HRL)]] for version 7.3 or above | ||
+ | * [[public:5001_faq:ahsay_software_compatibility_list_scl_for_version_7.3_or_above|Ahsay Software Compatibility List (SCL)]] for version 7.3 or above | ||
+ | * [[public:5250_faq:ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore]] | ||
+ | * [[public:5008_faq:how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|How to create a file backup set with AhsayOBM or AhsayACB?]] | ||
+ | * [[public:5036_faq:transfer_rate_of_backup_is_very_inconsistent_e.g._randomly_paused_at_0_bit_s|Transfer rate of backup is very inconsistent (e.g. randomly paused at 0 bit/s)?]] | ||
+ | * [[public:5057_faq:where_are_the_backup_client_application_logs_stored_at|How to find AhsayOBM / AhsayACB logs?]] | ||
+ | * [[public:5172_faq:how_to_effectively_communicate_your_technical_support_issue|How to effectively communicate your technical support issue]] | ||
+ | * [[public:5053_faq:differences_between_ahsay_software_version_6|Differences between Ahsay Software version 6 & 7]] | ||
+ | |||
+ | ==== Issues ==== | ||
+ | |||
+ | * [[public:5062_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|Error java.lang.NullPointerException displayed when deleting a backup account]] | ||
+ | * [[public:5090_issue:xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|xhost command not found error when running the RunConfigurator.sh script file]] | ||
+ | * [[public:5092_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|Error java.lang.NullPointerException displayed when deleting a system account]] | ||
+ | * [[public:5095_issue:manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]] | ||
+ | * [[public:5118_issue:incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account|Incorrect client usage and add-on module usage displayed for sub admin account]] | ||
+ | * [[public:5134_issue:replication_traffic_limit_does_not_work_when_set_to_0_kb_s_data_are_still_replicated|Replication traffic limit does not work when set to 0 Kb/s (data are still replicated)]] | ||
+ | * [[public:5184_issue:cannot_configure_timezone_setting_with_gmt_-xx:30_or_gmt_13:00_using_the_adduser.do_api|Cannot configure timezone setting with GMT+/-xx:30 or GMT+13:00 using the AddUser.do API]] | ||
+ | * [[public:5188_issue:usercachemanager.login_error_message_from_active_directory_ldap:error_code_49|[UserCacheManager.login] Error message from Active Directory LDAP: error code 49?]] | ||
+ | * [[public:5212_another_backup_job_is_still_running._backup_skipped|ISSUE: Another backup job is still running. Backup skipped]] | ||
+ | * [[public:5262_issue:gdrivemanager.getappname_invalid_sclientid:null_error_after_selecting_google_drive_backup_destination_to_restore_files|"[GDriveManager.getAppName] Invalid sClientid: null" error after selecting Google Drive backup destination to restore files]] | ||
+ | * [[public:5263_issue:failed_to_access_destination._reason_error_summary:invalid_access_token_..._error:tag:invalid_access_token_error_after_selecting_dropbox_destination_to_restore_files|"Failed to access destination. Reason="{"Error_summary":invalid_access_token/...,"error": {".tag":"invalid_access_token"}}" error after selecting DropBox destination to restore files]] | ||
+ | * [[public:5273_issue:new_file_file_filename01_error_ioexception_nixutil.c_read_invalid_argument_when_backing_up_files_on_linux_machine|"[New File] File="/filename01" Error="[IOException] [NixUtil.c][read] Invalid argument" when backing up files on Linux machine]] |