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You are here: Ahsay Wiki » Welcome to AhsayWiki » Documents and Guides » v8 » obm » AhsayOBM Exchange Server 2013 / 2016 /2019 (EWS) Mail-Level Backup and Restore Guide » 2. Preparation for Backup and Restore
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public:documents_and_guides:v8:obm:exchange-mail-level-backup-ews:preparation [2020/04/29 13:56]
ronnie.chan 		public:documents_and_guides:v8:obm:exchange-mail-level-backup-ews:preparation [2020/04/29 14:27]
ronnie.chan
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 ==== 2.1.4 AhsayOBM Installation ====  ==== 2.1.4 AhsayOBM Installation ==== 
  
-AhsayOBM v8.1.0.0 or above must be installed either on the Exchange Server ​ 2016 / 2019 hosting the database or on the remote backup machine. +  * AhsayOBM v8.1.0.0 or above must be installed either on the Exchange Server ​ 2016 / 2019 hosting the database or on the remote backup machine. 
- +  ​* ​AhsayOBM v8.3.0.96 or above must be installed either on the Exchange Server 2013  hosting the database or on the remote backup machine.
-AhsayOBM v8.3.0.96 or above must be installed either on the Exchange Server 2013  hosting the database or on the remote backup machine.+
  
 ==== 2.1.5 Microsoft Exchange Mailbox Add-On Module ====  ==== 2.1.5 Microsoft Exchange Mailbox Add-On Module ==== 
Line 76: Line 75:
 Scheduled backup is required if you choose to back up in DAG option on Exchange server as AhsayOBM on all DAG members will base on the scheduled backup time to start backup on all the individual DAG member at the same time. Scheduled backup is required if you choose to back up in DAG option on Exchange server as AhsayOBM on all DAG members will base on the scheduled backup time to start backup on all the individual DAG member at the same time.
  
-1.   A DAG backup cycle is considered complete only when scheduled backup on all DAG members have been carried out. An email report will be generated when a complete DAG backup cycle has taken place. +  ​* A DAG backup cycle is considered complete only when scheduled backup on all DAG members have been carried out. An email report will be generated when a complete DAG backup cycle has taken place. 
- +  ​* ​Please keep in mind that manual backup will only be considered as individual Mail Level backup, and therefore will not be counted as part of the DAG backup cycle.
-2.   Please keep in mind that manual backup will only be considered as individual Mail Level backup, and therefore will not be counted as part of the DAG backup cycle.+
  
 However, for backup and restore on a remote backup machine, as the operation for single node can be done either manually or automatically,​ a scheduled backup is not required. However, for backup and restore on a remote backup machine, as the operation for single node can be done either manually or automatically,​ a scheduled backup is not required.
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 Ensure all nodes have mailbox role. This can be checked by accessing the Exchange admin center (EAC). Ensure all nodes have mailbox role. This can be checked by accessing the Exchange admin center (EAC).
 +
 +{{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image066.png?​800}}
  
 ==== 2.1.13 Operating System ====  ==== 2.1.13 Operating System ==== 
  
-1.   For AhsayOBM installed on the Exchange Server 2013/​2016/​2019,​ the operating system must be Windows Server 2012/ 2012 R2/ 2016 / 2019 or above. +  ​* For AhsayOBM installed on the Exchange Server 2013/​2016/​2019,​ the operating system must be Windows Server 2012/ 2012 R2/ 2016 / 2019 or above. 
- +  ​* ​For AhsayOBM installed on the remote backup machine, the operating system must be Windows 7/ 8/ 8.1/ 10 or Windows Server 2008/ 2008 R2/ 2012/ 2012 R2/ 2016 / 2019 or above.
-2.   For AhsayOBM installed on the remote backup machine, the operating system must be Windows 7/ 8/ 8.1/ 10 or Windows Server 2008/ 2008 R2/ 2012/ 2012 R2/ 2016 / 2019 or above.+
  
 ==== 2.1.14 Supported Exchange Server 2013 / 2016 / 2019 Version ====  ==== 2.1.14 Supported Exchange Server 2013 / 2016 / 2019 Version ==== 
  
-·         MS Exchange Server 2013 Cumulative Update 3 (CU3) or later is supported. +  * MS Exchange Server 2013 Cumulative Update 3 (CU3) or later is supported. 
- +  ​* ​MS Exchange Server 2016 Cumulative Update 4 (CU4) or later is supported. 
-·         MS Exchange Server 2016 Cumulative Update 4 (CU4) or later is supported. +  ​* ​MS Exchange Server 2019 Cumulative Update 1 (CU1) or later is supported
- +
-·         MS Exchange Server 2019 Cumulative Update 1 (CU1) or later is supported+
  
 ==== 2.1.15 ​ Exchange Servers Properties ====  ==== 2.1.15 ​ Exchange Servers Properties ==== 
Line 106: Line 103:
 Example: Get-ExchangeServer | Format-List Name, Edition,​AdminDisplayVersion Example: Get-ExchangeServer | Format-List Name, Edition,​AdminDisplayVersion
  
-Please refer to the following Microsoft article for details of MS Exchange build numbers and releases: https://​docs.microsoft.com/​en-us/​exchange/​new-features/​build-numbers-and-release-dates?​view=exchserver-2019+Please refer to the following Microsoft article for details of MS Exchange build numbers and releases: ​[[https://​docs.microsoft.com/​en-us/​exchange/​new-features/​build-numbers-and-release-dates?​view=exchserver-2019]]
  
 ==== 2.1.16 ​ Windows User Account Permission ====  ==== 2.1.16 ​ Windows User Account Permission ==== 
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 The Windows user account used for the backup must be a member of the following security groups. The Windows user account used for the backup must be a member of the following security groups.
  
-Exchange Server 2013/​2016/​2019 +<WRAP indent>​ 
- +=== Exchange Server 2013/​2016/​2019 ​===
-*       ​Discovery Management (including ApplicationImpersonation and Mailbox Search) +
- +
-*       ​Organization Management ​  +
- +
-*       ​Public Folder Management +
- +
-Login to the Exchange admin center, under permissions,​ admin roles. ​ Assign the user to be running the backup as member of the following admin roles: +
- +
-*       ​Discovery Management (including the following Roles): +
- +
-o   ​ApplicationImpersonation +
- +
-o   ​Mailbox Search +
- +
-*       ​Organization Management +
- +
-*       ​Public Folder Management +
- +
-Exchange Server 2013 +
- +
-*       ​Microsoft Exchange Security \ Organization Management +
- +
-*       Users \ Administrator+
  
-*       Users \ Domain Admins+  ​* Discovery Management (including ApplicationImpersonation and Mailbox Search) ​\\ {{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image068.png?​800}} 
 +  * Organization Management ​ \\ {{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image070.png?​800}} 
 +  * Public Folder Management ​ \\ {{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image072.png?​800}} \\ \\ Login to the Exchange admin center, under **permissions,​ admin roles**. ​ Assign the user to be running the backup as member of the following **admin roles**:  
 +    * Discovery Management (including the following **Roles**):​ 
 +      * ApplicationImpersonation 
 +      * Mailbox Search 
 +    * Organization Management 
 +    * Public Folder Management
  
-*       Users \ Enterprise Admins+=== Exchange Server 2013 ===
  
-Ex2013_permission-resize.PNG+  * Microsoft Exchange Security \ Organization Management 
 +  * Users \ Administrator 
 +  * Users \ Domain Admins 
 +  * Users \ Enterprise Admins \\ {{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image074.png?800}}
  
-Steps to check the current settings+=== Steps to check the current settings ​===
  
-1.   ​Click Start > Control Panel > Administrative Tools, and then click Active Directory Users and Computers.+1. Click Start > **Control Panel** > **Administrative Tools**, and then click **Active Directory Users and Computers**.
  
-2.   ​Browse to the organization unit containing the corresponding operating system account.+2. Browse to the organization unit containing the corresponding operating system account.
  
-3.   ​Right click on the user, and select Properties.+3. Right click on the user, and select ​**Properties**.
  
 Select the Member Of tab to check on the membership setting. Select the Member Of tab to check on the membership setting.
 +</​WRAP>​
  
 ==== 2.1.17 Enabling Mailbox ====  ==== 2.1.17 Enabling Mailbox ==== 
  
 The Windows user account must have an Exchange Server mailbox. Refer to the URL below for more information. The Windows user account must have an Exchange Server mailbox. Refer to the URL below for more information.
 +<WRAP indent>
  
-Exchange Server 2013/​2016/​2019+=== Exchange Server 2013/​2016/​2019 ​===
  
-Refer to the following article from Microsoft for more details on how to check if an account is mailbox enabled and how to enable it:+{{public:documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image076.png?​800}}
  
-https://​docs.microsoft.com/​en-us/​Exchange/​recipients/​create-user-mailboxes?​view=exchserver-2019+Refer to the following article from Microsoft for more details on how to check if an account is mailbox enabled and how to enable it: [[https://​docs.microsoft.com/​en-us/​Exchange/​recipients/​create-user-mailboxes?​view=exchserver-2019]]
  
-Exchange Server 2013+=== Exchange Server 2013 ===
  
 Refer to the following article from Microsoft for more details on how to check if an account is mailbox enabled. Refer to the following article from Microsoft for more details on how to check if an account is mailbox enabled.
-https://​docs.microsoft.com/​en-us/​exchange/​create-user-mailboxes-exchange-2013-help+[[https://​docs.microsoft.com/​en-us/​exchange/​create-user-mailboxes-exchange-2013-help]]
  
-Grant Mailbox Access Permission (Full Access)+=== Grant Mailbox Access Permission (Full Access) ​===
  
 Enter the following command in the Exchange Management Shell Enter the following command in the Exchange Management Shell
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 Get-Mailbox | Add-MailboxPermission –User “%os_username%” –AccessRights FullAccess Get-Mailbox | Add-MailboxPermission –User “%os_username%” –AccessRights FullAccess
  
-Example: granting permission to “administrator” account+**Example:** granting permission to “administrator” account
  
 Get-Mailbox | Add-MailboxPermission –User “administrator” –AccessRights FullAccess Get-Mailbox | Add-MailboxPermission –User “administrator” –AccessRights FullAccess
 +</​WRAP>​
  
 ==== 2.1.18 ​ Login Name Format Requirement ====  ==== 2.1.18 ​ Login Name Format Requirement ==== 
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 Ensure that the “Hide from address lists” option is unchecked for all mailboxes to be selected for backup. ​ Mailbox hidden from the address list will not be shown in the backup source selection menu. Ensure that the “Hide from address lists” option is unchecked for all mailboxes to be selected for backup. ​ Mailbox hidden from the address list will not be shown in the backup source selection menu.
 +
 +{{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image078.png?​800}}
  
 ==== 2.1.20 ​ Port Configuration ====  ==== 2.1.20 ​ Port Configuration ==== 
  
-As Exchange 2013 / 2016 / 2019 mail level backup and restore is implemented using Microsoft EWS API (Exchange Web Services), which enables AhsayOBM to access mailbox items such as email message, meetings, notes, calendar, contact, etc., without any additional installation or complicated setup required on the Exchange 2013 / 2016 / 2019 Server or remote backup machine, only port 443 must be configured to allow communication between AhsayOBM and Exchange server.+As Exchange 2013 / 2016 / 2019 mail level backup and restore is implemented using Microsoft EWS API (Exchange Web Services), which enables AhsayOBM to access mailbox items such as email message, meetings, notes, calendar, contact, etc., without any additional installation or complicated setup required on the Exchange 2013 / 2016 / 2019 Server or remote backup machine, only **port 443** must be configured to allow communication between AhsayOBM and Exchange server.
  
 ==== 2.1.21 ​ Exchange related Windows Services ====  ==== 2.1.21 ​ Exchange related Windows Services ==== 
  
-Ensure all MS Exchange related services have been started, particularly the MS Exchange Information Store.+Ensure all MS Exchange related services have been started, particularly the **MS Exchange Information Store**.
  
-To verify this setting, launch the Services menu by clicking Start then typing “Services” in the search box. All Exchange related services should be started by default, in case it is not, turn it on by right clicking the item and then select Start.+To verify this setting, launch the Services menu by clicking Start then typing “Services” in the search box. All Exchange related services should be started by default, in case it is not, turn it on by right clicking the item and then select ​**Start**.
  
-Ex2013_Services-resize.PNG+{{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image080.png?800}}
  
 ==== 2.1.22 ​ MS Exchange Databases ====  ==== 2.1.22 ​ MS Exchange Databases ==== 
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 Ensure the MS Exchange Mailbox and Public Folder databases are mounted. This can be verified by Exchange Management Shell or Exchange Admin Center (EAC). Ensure the MS Exchange Mailbox and Public Folder databases are mounted. This can be verified by Exchange Management Shell or Exchange Admin Center (EAC).
  
-*       ​Type the following command in the Exchange Management Shell. +  ​* Type the following command in the Exchange Management Shell. 
 +<WRAP indent>​ 
 +<​code>​
 Get-MailboxDatabase Get-MailboxDatabase
 +</​code>​
 +
 +{{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image082.png?​800}}
  
-*       ​Exchange Admin Center (EAC)+</​WRAP>​ 
 +   
 +  ​* Exchange Admin Center (EAC) \\ {{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image084.png?​800}}
  
  
 ==== 2.1.23 Windows PowerShell ====  ==== 2.1.23 Windows PowerShell ==== 
  
-Windows PowerShell 5.1 Engine for Exchange Server 2016/2019+<WRAP indent>​ 
 +=== Windows PowerShell 5.1 Engine for Exchange Server 2016/​2019 ​===
  
 Ensure that Windows PowerShell 5.1 Engine is installed. Ensure that Windows PowerShell 5.1 Engine is installed.
Line 218: Line 214:
 To install the feature: To install the feature:
  
-1.   Navigate to Server Manager > Manage, then select Add Roles and Features.+  ​* Navigate to **Server Manager** > **Manage**, then select ​**Add Roles and Features**.
  
-2.   On the Select installation type screen, select Role-based or feature-based installation.+  ​* On the **Select installation type** screen, select ​**Role-based or feature-based** installation.
  
-3.   Select the target server.+  ​* **Select** the target server.
  
-4.   On the Select features screen, go to the Features option, check the box next to Windows PowerShell 5.1 Engine.+  ​* On the Select ​**features** screen, go to the **Features** option, check the box next to **Windows PowerShell 5.1 Engine**. \\ {{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image086.png?800}}
  
-Windows PowerShell 2.0 Engine for Exchange Server 2013+=== Windows PowerShell 2.0 Engine for Exchange Server 2013 ===
  
 Make sure the Windows PowerShell 2.0 Engine is installed. Make sure the Windows PowerShell 2.0 Engine is installed.
Line 232: Line 228:
 To install the feature: To install the feature:
  
-1.   Navigate to Server Manager > Manage, then select Add Roles and Features.+  ​* Navigate to Server Manager > Manage, then select Add Roles and Features.
  
-2.   On the Select installation type screen, select Role-based or feature-based installation.+  ​* On the Select installation type screen, select Role-based or feature-based installation.
  
-3.   Select the target server.+  ​* Select the target server.
  
-4.   On the Select features screen, go to the Features option, check the box next to Windows PowerShell 2.0 Engine. +  ​* On the Select features screen, go to the Features option, check the box next to Windows PowerShell 2.0 Engine. ​\\ {{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image088.png?800}} 
-Ex2013_PS2-resize.PNG+ 
 +</​WRAP>​
  
 ==== 2.1.24 .Net Framework ====  ==== 2.1.24 .Net Framework ==== 
  
-.Net Framework 4.6.2 Features for Exchange Server 2016/2019+<WRAP indent>​ 
 + 
 +=== .Net Framework 4.6.2 Features for Exchange Server 2016/​2019 ​=== 
 + 
 +Ensure .Net Framework 4.6.2 Features is installed. Please refer to the following URL for detailed information:​ [[https://​docs.microsoft.com/​en-us/​Exchange/​plan-and-deploy/​system-requirements?​view=exchserver-2016]]
  
-Ensure .Net Framework 4.6.2 Features ​is installed. Please refer to the following URL for detailed information:​ https://​docs.microsoft.com/​en-us/​Exchange/​plan-and-deploy/​system-requirements?​view=exchserver-2016+This feature can be enabled by accessing **Server Manager > Dashboard > Manage > Add Roles and Features ​Wizard > Feature Page**.
  
-This feature can be enabled by accessing Server Manager > Dashboard > Manage > Add Roles and Features Wizard > Feature Page.+{{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image090.png?800}}
  
-.Net Framework 4.6.2 Features for Exchange Server 2013+=== .Net Framework 4.6.2 Features for Exchange Server 2013 ===
  
 If you are using Exchange server 2013 on Windows server 2012, please install .Net Framework 3.5 Features. If you are using Exchange server 2013 on Windows server 2012, please install .Net Framework 3.5 Features.
  
-This feature can be enabled by accessing Server Manager > Dashboard > Add Roles and Features Wizard > Feature Page.+This feature can be enabled by accessing ​**Server Manager > Dashboard > Add Roles and Features Wizard > Feature Page**. 
 + 
 +{{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image091.png?​800}} 
 +</​WRAP>​
  
 ==== 2.1.25 Remote Exchange Management Shell ====  ==== 2.1.25 Remote Exchange Management Shell ==== 
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 Enter the following command in Exchange Management Shell to enable this feature. Enter the following command in Exchange Management Shell to enable this feature.
  
 +<​code>​
 >​Set-User "​%os_username%"​ -RemotePowerShellEnabled $True >​Set-User "​%os_username%"​ -RemotePowerShellEnabled $True
- +</​code>​
- +
  
 Reboot the Exchange Server after executing the command. Reboot the Exchange Server after executing the command.
  
-  +<WRAP info>
- +
-NOTE: +
 Remote Shell in Microsoft Exchange Server enables you to manage your server running Exchange. Remote Shell in Microsoft Exchange Server enables you to manage your server running Exchange.
 +</​WRAP>​
  
 ==== 2.1.26 ​ LAN Manager Authentication Level ====  ==== 2.1.26 ​ LAN Manager Authentication Level ==== 
 +<WRAP indent>
  
-Exchange Server 2013+=== Exchange Server 2013 ===
  
 The LAN Manager Authentication level configured on the Exchange Server must be level 3 or above. Follow the steps below to check the settings. The LAN Manager Authentication level configured on the Exchange Server must be level 3 or above. Follow the steps below to check the settings.
  
-1.   ​Click Start > Control Panel > Administrative Tools, and then click Local Security Policy. +a. Click **Start > Control Panel > Administrative Tools**, and then click **Local Security Policy**. \\ {{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image093.png?800}}
-Ex2013_NTLMv2-resize.PNG+
  
-2.   ​Under Security Settings, expand Local Policies > Security Options, then click Network security: LAN Manager authentication level.+b. Under **Security Settings**, expand ​**Local Policies > Security Options**, then click **Network security: LAN Manager authentication level**.
  
-3.   ​Make sure that the setting is configured to use NTLMv2, for example:+c. Make sure that the setting is configured to use NTLMv2, for example:
  
-*         ​Send NTLMv2 response only+  ​* Send NTLMv2 response only 
 +  * Send NTLMv2 response only. Refuse LM 
 +  * Send NTLMv2 response only. Refuse LM & NTLM \\ {{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image095.png?​800}}
  
-*         Send NTLMv2 response only. Refuse LM+</​WRAP>​
  
-*         Send NTLMv2 response only. Refuse LM & NTLM+==== 2.1.27  IISAuthenticationMethods Setting ====
  
-Ex2013_NTLMv2_2-resize.PNG+Verify if the IISAuthenticationMethods is set to Basic only. If so, change the setting with the commands below.
  
-2.1.27 ​ IISAuthenticationMethods Setting+<WRAP indent>
  
-Verify if the IISAuthenticationMethods is set to Basic only. If so, change the setting with the commands below.+=== Exchange Server 2013 ===
  
-Exchange Server ​2013+a. Click **Start > Microsoft ​Exchange Server ​> Exchange Management Shell**.
  
-1.   Click Start > Microsoft Exchange Server > Exchange Management Shell. +b. Enter the following command to check on the IISAuthenticationMethods setting:
- +
-2.   Enter the following command to check on the IISAuthenticationMethods setting:+
  
 +<​code>​
 >​Get-OutlookAnywhere >​Get-OutlookAnywhere
 +</​code>​
 +c. If it is set to {Basic} only, enter the following command to modify the setting:
  
-3.   If it is set to {Basic} only, enter the following command to modify the setting: +<​code>​
 >​Set-OutlookAnywhere -Identity:"​%Server%\Rpc (Default Web Site)" -IISAuthenticationMethods Basic,​NTLM,​Negotiate >​Set-OutlookAnywhere -Identity:"​%Server%\Rpc (Default Web Site)" -IISAuthenticationMethods Basic,​NTLM,​Negotiate
 +</​code>​
  
 Reboot the Exchange server. Reboot the Exchange server.
  
-===== 2.2    Supported Source ===== +</​WRAP>​ 
 + 
 +===== 2.2 Supported Source ===== 
  
 Below is the supported mailbox type of Exchange Server 2013 / 2016 / 2019 Mail Level backup. Below is the supported mailbox type of Exchange Server 2013 / 2016 / 2019 Mail Level backup.
  
-Mailbox Level +^ Mailbox Level ^^ 
- +^ Item ^ Supported? ​^ 
-Item +^ User mailbox ​| ✔ | 
-  +^ Public Folder | ✔ | 
- +^ Public Folder ​Mailbox | ✔ | 
-Supported?​ +^ Room Mailbox ​| ✔ | 
-  +^ Equipment ​Mailbox ​| ✔ | 
- +^ Shared Mailbox ​| ✔ |
-Item +
-  +
- +
-Supported?​ +
- +
-User mailbox +
-  +
- +
-✔ +
-  +
- +
-Room Mailbox +
-  +
- +
-✔ +
- +
-Public Folder +
-  +
- +
-✔ +
-  +
- +
-Equipment ​Mailbox +
-  +
- +
-✔ +
- +
-Public Folder ​Mailbox +
-  +
- +
-✔ +
-  +
- +
-Shared Mailbox +
-  +
- +
-✔+
  
 Below are the items that you can backup or restore from an Exchange Server 2013 / 2016 / 2019 Mail Level backup set. Below are the items that you can backup or restore from an Exchange Server 2013 / 2016 / 2019 Mail Level backup set.
  
-Folder Level +^ Folder Level ^^ 
- +^ Folder ^ Supported? ​^ 
-Item +^ Inbox | ✔ | 
-  +^ Drafts | ✔ | 
- +^ Sent Items | ✔ | 
-Supported?​ +^ Deleted Items | ✔ | 
-  +^ Archive | ✔ | 
- +^ Notes | ✔ | 
-Item +^ RSS Feeds | ✔ | 
-  +^ Junk Email | ✔ | 
- +^ Tasks | ✔ | 
-Supported?​ +^ Calendar ​| ✔ | 
- +^ Contacts ​| ✔ |
-Inbox +
-  +
- +
-✔ +
-  +
- +
-RSS Feeds +
-  +
- +
-✔ +
- +
-Drafts +
-  +
- +
-✔ +
-  +
- +
-Junk Email +
-  +
- +
-✔ +
- +
-Sent Items +
-  +
- +
-✔ +
-  +
- +
-Tasks +
-  +
- +
-✔ +
- +
-Deleted Items +
-  +
- +
-✔ +
-  +
- +
-Calendar +
-  +
- +
-✔ +
- +
-Archive +
-  +
- +
-✔ +
-  +
- +
-Contacts +
-  +
- +
-✔ +
- +
-Notes +
-  +
- +
-✔ +
- +
  
 ===== 2.3 Limitation =====  ===== 2.3 Limitation ===== 
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 For backup and restoration of Exchange 2013 / 2016 / 2019 Mail Level backup set, there is some limitation: For backup and restoration of Exchange 2013 / 2016 / 2019 Mail Level backup set, there is some limitation:
  
-1.         ​If you are trying to restore item(s) from one mailbox to an alternate location mailbox, AhsayOBM will restore the item(s) to their respective destination folder(s) with the same name of the original folder(s).+a. If you are trying to restore item(s) from one mailbox to an alternate location mailbox, AhsayOBM will restore the item(s) to their respective destination folder(s) with the same name of the original folder(s). 
 + 
 +**Example:​** Item from “Inbox” folder of Mailbox-A will be restored to the “Inbox” folder of the alternate location Mailbox-B; Item from “Drafts” folder of Mailbox-A will be restored to the “Drafts” folder of the alternate location Mailbox-B.
  
-Example: Item from “Inbox” folder of Mailbox-A ​will be restored ​to the “Inbox” ​folder ​of the alternate location ​Mailbox-B; Item from “Drafts” folder ​of Mailbox-A will be restored to the “Drafts” ​folder ​of the alternate location Mailbox-B.+b. If you are trying to restore item(s) ​from several mailboxes to an alternate location mailbox, AhsayOBM ​will restore the item(s) ​to their respective destination ​folder(s) in alternate location ​mailbox with the same name of the original ​folder(s).
  
-2.         If you are trying to restore item(s) from several mailboxes to an alternate location mailbox, AhsayOBM will restore the item(s) to their respective destination folder(s) in alternate location mailbox with the same name of the original folder(s).+{{public:​documents_and_guides:​obm:​exchange-mail-level-backup-ews:​image097.png?800}}
  
-Example: Item from “Inbox” folder of Mailbox-A and Mailbox-B will be restored to the “Inbox” folder of the alternate location Mailbox-C.+**Example:** Item from “Inbox” folder of Mailbox-A and Mailbox-B will be restored to the “Inbox” folder of the alternate location Mailbox-C.
  
 3.         ​Restore of mailbox items or public folder items is only supported if the according mailbox or public folder exists. 3.         ​Restore of mailbox items or public folder items is only supported if the according mailbox or public folder exists.
public/documents_and_guides/v8/obm/exchange-mail-level-backup-ews/preparation.txt · Last modified: 2020/05/04 18:27 by ronnie.chan

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