public:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host
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public:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host [2017/03/17 19:09] yuk.cheng [Resolution:] |
public:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host [2021/12/21 08:02] (current) anna.olalia |
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| + | ===== [V7] ISSUE: "Cannot connect SSH, please check the SSH settings" error when creating a backup set on a VMware ESXi host ===== | ||
| + | ^ Article ID ^ Reviewed ^ AhsayOBM/AhsayACB ^ Operating System ^ | ||
| + | | 5234 | 2017-03-15 | 7.5.0.0 to 7.x | Windows/Linux/Mac | | ||
| + | |||
| + | <html> | ||
| + | <FONT COLOR=red SIZE=+1> | ||
| + | <B>ATTENTION</B> | ||
| + | 1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>] | ||
| + | </FONT> | ||
| + | </html> | ||
| + | |||
| + | ===== Problem Description: ===== | ||
| + | When creating a backup set on a VMware ESXi host the following error is shown by AhsayOBM **"Cannot connect SSH, please check the SSH settings"**. | ||
| + | |||
| + | {{:public:obmvmware_cannotconnectssh.png?direct&800|}} | ||
| + | |||
| + | ===== Cause: ===== | ||
| + | The SSH setting is disabled on the VMware ESXi host. | ||
| + | |||
| + | To perform a backup of guests' virtual machines on a VMware host, AhsayOBM needs to login to the VMware host on ssh using the root account via port 22 (default). | ||
| + | |||
| + | ===== Resolution: ===== | ||
| + | To resolve this issue: | ||
| + | |||
| + | 1. Enable SSH on the VMware using the following instructions [[https://pubs.vmware.com/vsphere-51/index.jsp?topic=%2Fcom.vmware.vcli.getstart.doc%2Fcli_jumpstart.3.6.html]] | ||
| + | |||
| + | 2. After enabling SSH verify the setup is correct by using telnet from the AhsayOBM machine, i.e. telnet {VMware_host} 22 | ||
| + | |||
| + | **Example:** The following information will be displayed by a VMware ESXi v5.5 host if SSH is enabled in response to telnet. | ||
| + | |||
| + | <code> | ||
| + | SSH-2.0-OpenSSH_5.6 | ||
| + | </code> | ||
| + | |||
| + | |||
| + | **Reference:** | ||
| + | |||
| + | [[https://serenity-networks.com/how-to-enable-ssh-on-vmware-esxi-5-5-5-6-all-other-versions/]] | ||
| + | |||
| + | ===== Keywords: ===== | ||
| + | VMware, ESXi, enable ssh, port 22 | ||