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public:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host [2017/03/15 14:23] yuk.cheng created |
public:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host [2017/09/29 11:47] yuk.cheng [Table] |
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+ | ===== ISSUE: "Cannot connect SSH, please check the SSH settings" error when creating a backup set on a VMware ESXi host ===== | ||
+ | ^ Article ID ^ Reviewed ^ AhsayOBM/AhsayACB ^ Operating System ^ | ||
+ | | 5234 | 15/03/2017 | 7.5.0.0 or above | Windows/Linux/Mac | | ||
+ | |||
+ | ===== Problem Description: ===== | ||
+ | When creating a backup set on a VMware ESXi host the following error is shown by AhsayOBM **"Cannot connect SSH, please check the SSH settings"**. | ||
+ | |||
+ | {{:public:obmvmware_cannotconnectssh.png?direct&800|}} | ||
+ | |||
+ | ===== Cause: ===== | ||
+ | The SSH setting is disabled on the VMware ESXi host. | ||
+ | |||
+ | To perform a backup of guests virtual machines on a VMware host, AhsayOBM needs to login to the VMware host on ssh using the root account via port 22 (default). | ||
+ | |||
+ | ===== Resolution: ===== | ||
+ | To resolve this issue: | ||
+ | |||
+ | 1. Enable SSH on the VMware using the following instructions [[https://pubs.vmware.com/vsphere-51/index.jsp?topic=%2Fcom.vmware.vcli.getstart.doc%2Fcli_jumpstart.3.6.html]] | ||
+ | |||
+ | 2. After enabling SSH verify the setup is correct by using telnet from the AhsayOBM machine, i.e. telnet {VMware_host} 22 | ||
+ | |||
+ | **Example:** The following information will be displayed by a VMware ESXi v5.5 host if SSH is enabled in response to a telnet. | ||
+ | |||
+ | <code> | ||
+ | SSH-2.0-OpenSSH_5.6 | ||
+ | </code> | ||
+ | |||
+ | |||
+ | **Reference:** | ||
+ | |||
+ | [[https://serenity-networks.com/how-to-enable-ssh-on-vmware-esxi-5-5-5-6-all-other-versions/]] | ||
+ | |||
+ | ===== Keywords: ===== | ||
+ | VMware, ESXi, enable ssh, port 22 |