public:announcement:ahsay_upgrade_advisory_31552
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public:announcement:ahsay_upgrade_advisory_31552 [2021/07/28 16:01] yuk.cheng [Ahsay Upgrade Advisory (#31552) – Critical Issue on related to scheduled AhsayOBM/AhsayACB v8 Windows File Backups] |
public:announcement:ahsay_upgrade_advisory_31552 [2021/07/30 10:11] yuk.cheng [What are the affected AhsayOBM/AhsayACB versions?] |
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| ===== What are the affected AhsayOBM/AhsayACB versions? ===== | ===== What are the affected AhsayOBM/AhsayACB versions? ===== | ||
| - | * AhsayOBM v8.5.2.33 - v8.5.2.86. | + | * AhsayOBM v8.5.2.33 - v8.5.2.88. |
| - | * AhsayACB v8.5.2.33 - v8.5.2.86. | + | * AhsayACB v8.5.2.33 - v8.5.2.88. |
| ===== How do I check the Windows user account for AhsayOBM/AhsayACB scheduler service? ===== | ===== How do I check the Windows user account for AhsayOBM/AhsayACB scheduler service? ===== | ||
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| Partners are strongly advised to immediately: | Partners are strongly advised to immediately: | ||
| - | * Upgrade all affected **Windows clients with File Backup Sets to AhsayOBM/AhsayACB v8.5.2.87 or above**. | + | * Upgrade all affected **Windows clients with File Backup Sets to AhsayOBM/AhsayACB v8.5.2.89 or above**. |
| - | * After upgrading to **AhsayOBM/AhsayACB v8.5.2.87 or above**, the next backup job will automatically upload any files which were missed previously, if they still exist on the drive(s). | + | * After upgrading to **AhsayOBM/AhsayACB v8.5.2.89 or above**, the next backup job will automatically upload any files which were missed previously, if they still exist on the drive(s). |
| - | 1. If your current AhsayCBS version **IS NOT AhsayCBS v8.5.2.62 or above**, **then upgrade your AhsayCBS to 8.5.2.62 or above first**. Please refer to the following KB articles for upgrade instructions: | + | 1. If your current AhsayCBS version **IS NOT AhsayCBS v8.5.2.89 or above**, **then upgrade your AhsayCBS to 8.5.2.89 or above first**. Please refer to the following KB articles for upgrade instructions: |
| <WRAP indent> | <WRAP indent> | ||
| * [[public:8009_faq:how_to_install_the_latest_patch_set_for_ahsaycbs|Windows/Linux/FreeBSD]] | * [[public:8009_faq:how_to_install_the_latest_patch_set_for_ahsaycbs|Windows/Linux/FreeBSD]] | ||
| * [[public:8026_faq:how_to_install_the_latest_patch_set_for_ahsayubs|AhsayUBS]] | * [[public:8026_faq:how_to_install_the_latest_patch_set_for_ahsayubs|AhsayUBS]] | ||
| </WRAP> | </WRAP> | ||
| - | * After upgrading to AhsayCBS v8.5.2.62 or above, apply the latest v8.5.2.87 or above hotfix from the partners portal https://www.ahsay.com/partners/en/home/index.jsp?pageContentKey=ahsay_assets_hotfix-v8 **(A valid partner portal account is required)** | + | * After upgrading to AhsayCBS v8.5.2.89 or above, then enable Auto Upgrade for the affected user accounts to allow AhsayOBM/AhsayACB to be upgraded to v8.5.2.89 or above. |
| - | * Enable Auto Upgrade for the affected user accounts to allow AhsayOBM/AhsayACB to be upgraded to v8.5.2.87 or above. | + | |
| - | 2. If your current version is already AhsayCBS v8.5.2.87 or above, then simply enable Auto Upgrade for the affected user accounts to allow AhsayOBM/AhsayACB to be upgraded to v8.5.2.87 or above. | + | 2. If your current version is already AhsayCBS v8.5.2.89 or above, then simply enable Auto Upgrade for the affected user accounts to allow AhsayOBM/AhsayACB to be upgraded to v8.5.2.89 or above. |
public/announcement/ahsay_upgrade_advisory_31552.txt · Last modified: 2021/08/09 17:27 by yuk.cheng