This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/15 13:46] yuk.cheng |
public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2022/10/25 09:24] kirk.lim |
||
---|---|---|---|
Line 1: | Line 1: | ||
- | ===== FAQ: How to recover AhsayCBS system account password? ===== | + | ===== [V8] FAQ: How to recover AhsayCBS system account password? ===== |
<html> | <html> | ||
<b> | <b> | ||
Line 9: | Line 9: | ||
Reviewed | Reviewed | ||
</b> | </b> | ||
- | : 13/04/2021 | + | : 2021-04-13 |
<br/> | <br/> | ||
<br/> | <br/> | ||
Line 16: | Line 16: | ||
</b> | </b> | ||
<br/> | <br/> | ||
- | AhsayCBS: v8.1.0.0 or above | + | AhsayCBS: v8.1.0.0 to 8.x |
<br/> | <br/> | ||
OS: All platforms | OS: All platforms | ||
Line 28: | Line 28: | ||
===== Steps ===== | ===== Steps ===== | ||
<html> | <html> | ||
- | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward (applies to AhsayCBS pre-v8.3.4.0). | + | The AhsayCBS system account password is not recoverable. You can log in to the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward (applies to AhsayCBS pre-v8.3.4.0). |
<br/> | <br/> | ||
<br/> | <br/> | ||
Line 57: | Line 57: | ||
</ul> | </ul> | ||
<ol style="list-style-type: decimal"> | <ol style="list-style-type: decimal"> | ||
+ | <li> | ||
+ | <font color=black>Stop the AhsayCBS Service.</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </li> | ||
<li> | <li> | ||
<font color=black>Open "cbs.json" with a text editor such as Notepad++.</font> | <font color=black>Open "cbs.json" with a text editor such as Notepad++.</font> | ||
Line 188: | Line 193: | ||
</li> | </li> | ||
<li> | <li> | ||
- | <font color=black>Restart the AhsayCBS service afterward.</font> | + | <font color=black>Start the AhsayCBS service afterward.</font> |
<br/> | <br/> | ||
<br/> | <br/> |