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public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/13 16:21] yuk.cheng |
public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/15 09:47] yuk.cheng |
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- | AhsayCBS: All | + | AhsayCBS: v8.1.0.0 or above |
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OS: All platforms | OS: All platforms | ||
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===== Steps ===== | ===== Steps ===== | ||
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- | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward for AhsayCBS pre-v8.3.4.0. | + | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward (applies to AhsayCBS pre-v8.3.4.0). |
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- | On AhsayCBS v8.3.4.0 or above, if the system account password is reset to "system", on the next login to AhsayCBS web console it will automatically prompt you to change the password. Further access will not be allowed until the "system" password has been changed. | + | On AhsayCBS v8.3.4.0 or above, as a security requirement if the system account password is reset to "system", on the next login to AhsayCBS web console it will automatically prompt you to change the password. Further access will not be allowed until the "system" password has been changed. |
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<font color=black>Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, locate the <b>unique system user ID</b> in the "cbs.json" file. | <font color=black>Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, locate the <b>unique system user ID</b> in the "cbs.json" file. | ||
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+ | <br/> | ||
+ | Scroll down to the <b>AdminList</b> section and expand the objects to locate the system user as shown below: | ||
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- | Example: The object should contain the following items: | + | <br/> |
+ | <u>Example: The system user object should contain the following items:</u> | ||
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- | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:cbs_json.png"/> | + | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:cbs_json_2.png"/> |
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</li> | </li> | ||
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</tr> | </tr> | ||
</table> | </table> | ||
- | <font color=black>Note: the ordering of the admin account parameters may be different on your AhsayCBS version. file.</font> | + | <font color=black><b>Note:</b> the ordering of the admin account parameters may be different on your AhsayCBS version.</font> |
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</tr> | </tr> | ||
</table> | </table> | ||
+ | <li> | ||
+ | <font color=black>Save the changes to the "cbs.json" file.</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </li> | ||
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<font color=black>Restart the AhsayCBS service afterward.</font> | <font color=black>Restart the AhsayCBS service afterward.</font> | ||
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</li> | </li> | ||
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- | <font color=black>On AhsayCBS pre-v8.3.4.0, edit the password by selecting <b>Basic</b> under <b>System Settings</b>:</font> | + | <font color=black>On AhsayCBS pre-v8.3.4.0, after login change the password by selecting <b>Basic</b> under <b>System Settings</b>:</font> |
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- | </li> | + | <font color=black>Under <b>Administrative Access</b>, <b>Select the system account</b>, <b>Profile</b>, update the password:</font> |
- | <li> | + | |
- | <font color=black>Under <b>Administrative Access</b>, <b>Select the system account</b>, <b>Profile</b>, edit the password:</font> | + | |
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<img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_3.png"/> | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_3.png"/> | ||
+ | <br/> | ||
+ | <br/> | ||
</li> | </li> | ||
</ol> | </ol> |