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public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/13 16:20] yuk.cheng |
public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/13 16:46] yuk.cheng |
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===== Steps ===== | ===== Steps ===== | ||
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- | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward for AhsayCBS pre-v8.3.4.0. | + | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward (applies to AhsayCBS pre-v8.3.4.0). |
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<font color=black>Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, locate the <b>unique system user ID</b> in the "cbs.json" file. | <font color=black>Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, locate the <b>unique system user ID</b> in the "cbs.json" file. | ||
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+ | <br/> | ||
+ | Scroll down to the <b>AdminList</b> section and expand the objects as shown below: | ||
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- | Example: The object should contain the following items: | + | <br/> |
+ | Example: The system user object should contain the following items: | ||
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Name : system | Name : system | ||
+ | <br/> | ||
+ | <b>ID : 1579077966764</b> <font color=#FF0000>(This is an example system user ID. As this value is unique for each AhsayCBS installation)</font> | ||
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Type : ADMIN | Type : ADMIN | ||
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- | <b>ID: 1579077966764</b> <font color=#FF0000>(This is an example system user ID. As this value is unique for each AhsayCBS installation)</font> | ||
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- | <br/> | + | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:cbs_json_2.png"/> |
- | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:cbs_json.png"/> | + | |
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</li> | </li> | ||
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</tr> | </tr> | ||
</table> | </table> | ||
- | <font color=black>Note: the ordering of the admin account parameters may be different on your AhsayCBS version. file.</font> | + | <font color=black><b>Note:</b> the ordering of the admin account parameters may be different on your AhsayCBS version.</font> |
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</tr> | </tr> | ||
</table> | </table> | ||
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+ | <font color=black>Save the changes to the "cbs.json" file.</font> | ||
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+ | <br/> | ||
+ | </li> | ||
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<font color=black>Restart the AhsayCBS service afterward.</font> | <font color=black>Restart the AhsayCBS service afterward.</font> | ||
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- | </li> | ||
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<font color=black>Under <b>Administrative Access</b>, <b>Select the system account</b>, <b>Profile</b>, edit the password:</font> | <font color=black>Under <b>Administrative Access</b>, <b>Select the system account</b>, <b>Profile</b>, edit the password:</font> | ||
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<img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_3.png"/> | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_3.png"/> | ||
+ | <br/> | ||
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</li> | </li> | ||
</ol> | </ol> |