public:8039_faq:how_to_recover_ahsaycbs_system_account_password
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
|
public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/13 14:22] yuk.cheng [FAQ: How to recover AhsayCBS system account password?] |
public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/13 15:32] yuk.cheng |
||
|---|---|---|---|
| Line 28: | Line 28: | ||
| ===== Steps ===== | ===== Steps ===== | ||
| <html> | <html> | ||
| - | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily changing the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward. | + | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward for AhsayCBS pre-v8.3.4.0. |
| - | + | <br/> | |
| - | For AhsayCBS v8.3.4.0 or above, if you reset the system account password to "system", when you login to AhsayCBS web console you will be automatically prompted to change the password. Further access will not be allowed until the “system” password has been changed. | + | <br/> |
| + | On AhsayCBS v8.3.4.0 or above, if the system account password is reset to "system", on the next login to AhsayCBS web console it will automatically prompt you to change the password. Further access will not be allowed until the "system" password has been changed. | ||
| <br/> | <br/> | ||
| Line 62: | Line 63: | ||
| </li> | </li> | ||
| <li> | <li> | ||
| - | <font color=black>Search for the exact phrase | + | <font color=black>Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, locate the <b>unique system user ID</b> in the "cbs.json" file. |
| + | <br> | ||
| + | <br> | ||
| + | For the object with: | ||
| + | <br/> | ||
| + | <br/> | ||
| + | Name : system | ||
| + | <br/> | ||
| + | Type : ADMIN | ||
| + | <br/> | ||
| + | <b>ID: 1579077966764</b> <font color=#FF0000>(This is an example, as the system user ID: is unique for each AhsayCBS installation)</font> | ||
| + | <br/> | ||
| + | <br/> | ||
| + | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:cbs_json.png"/> | ||
| + | <br> | ||
| + | <br> | ||
| + | </li> | ||
| + | |||
| + | |||
| + | |||
| + | |||
| + | |||
| + | </li> | ||
| + | <li> | ||
| + | <font color=black>Search for the unique system user ID in the "cbs.json" file. | ||
| <font color=#FF0000> | <font color=#FF0000> | ||
| - | "Type":"ADMIN" | + | For example: 1579077966764 |
| </font> | </font> | ||
| - | (or search for | + | |
| - | <font color=#FF0000> | + | |
| - | ADMIN | + | |
| - | </font> | + | |
| - | with matching case)</font> | + | |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| Line 91: | Line 112: | ||
| <tr> | <tr> | ||
| <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | ||
| - | ... "MobileQuota":-1, | ||
| <font color=#FF0000> | <font color=#FF0000> | ||
| - | "Type":"ADMIN" | + | "ID":"1579077966764" |
| </font> | </font> | ||
| - | ,"MsMailQuota":-1,"Pwd":"%hashed_password_entries%"... | + | ,"Pwd":"%hashed_password_entries%"... |
| </td> | </td> | ||
| </tr> | </tr> | ||
| Line 111: | Line 131: | ||
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| - | Also, the ordering of the admin account parameters may be different on your AhsayCBS versions.</font> | + | Also, the ordering of the admin account parameters may be different on your AhsayCBS version.</font> |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| Line 148: | Line 168: | ||
| <tr> | <tr> | ||
| <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | ||
| - | ... "MobileQuota":-1,"Type":"ADMIN","MsMailQuota":-1, | + | "ID":"1579077966764", |
| <font color=#FF0000> | <font color=#FF0000> | ||
| "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM=" | "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM=" | ||
| Line 165: | Line 185: | ||
| </tr> | </tr> | ||
| </table> | </table> | ||
| - | <font color=black>Note: Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, you can confirm if you have correctly edited the "cbs.json" file. | ||
| - | <br> | ||
| - | <br> | ||
| - | For the object with: | ||
| - | <br/> | ||
| - | <br/> | ||
| - | Name : system | ||
| - | <br/> | ||
| - | Type : ADMIN | ||
| - | <br/> | ||
| - | <br/> | ||
| - | Confirm on the "Pwd" field:</font> | ||
| - | <br/> | ||
| - | <br/> | ||
| - | <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_0.png"/> | ||
| - | <br> | ||
| - | <br> | ||
| - | </li> | ||
| <li> | <li> | ||
| <font color=black>Restart the AhsayCBS service afterward.</font> | <font color=black>Restart the AhsayCBS service afterward.</font> | ||
| Line 188: | Line 190: | ||
| <br/> | <br/> | ||
| </li> | </li> | ||
| + | | ||
| <li> | <li> | ||
| <font color=black>Login to the AhsayCBS web console with username "system" and password "system":</font> | <font color=black>Login to the AhsayCBS web console with username "system" and password "system":</font> | ||
public/8039_faq/how_to_recover_ahsaycbs_system_account_password.txt · Last modified: 2022/10/25 09:24 by kirk.lim