public:8039_faq:how_to_recover_ahsaycbs_system_account_password
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public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2019/03/27 18:56] edward.chan |
public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/13 15:57] yuk.cheng |
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| - | : 27/03/2019 | + | : 13/04/2021 |
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| ===== Steps ===== | ===== Steps ===== | ||
| <html> | <html> | ||
| - | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily changing the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward. | + | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward for AhsayCBS pre-v8.3.4.0. |
| + | <br/> | ||
| + | <br/> | ||
| + | On AhsayCBS v8.3.4.0 or above, if the system account password is reset to "system", on the next login to AhsayCBS web console it will automatically prompt you to change the password. Further access will not be allowed until the "system" password has been changed. | ||
| <br/> | <br/> | ||
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| </li> | </li> | ||
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| - | <font color=black>(Linux) /usr/local/cbs</font> | + | <font color=black>(Linux/FreeBSD) /usr/local/cbs</font> |
| </li> | </li> | ||
| <li> | <li> | ||
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| </li> | </li> | ||
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| - | <font color=black>Search for the exact phrase | + | <font color=black>Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, locate the <b>unique system user ID</b> in the "cbs.json" file. |
| - | <font color=#FF0000> | + | <br> |
| - | "Type":"ADMIN" | + | <br> |
| - | </font> | + | Example: The object should contain the following items: |
| - | (or search for | + | <br/> |
| + | <br/> | ||
| + | Name : system | ||
| + | <br/> | ||
| + | Type : ADMIN | ||
| + | <br/> | ||
| + | <b>ID: 1579077966764</b> <font color=#FF0000>(This is an example system user ID. As this value is unique for each AhsayCBS installation)</font> | ||
| + | <br/> | ||
| + | <br/> | ||
| + | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:cbs_json.png"/> | ||
| + | <br> | ||
| + | <br> | ||
| + | </li> | ||
| + | |||
| + | |||
| + | |||
| + | |||
| + | |||
| + | </li> | ||
| + | <li> | ||
| + | <font color=black>Search for the unique system user ID in the "cbs.json" file. | ||
| <font color=#FF0000> | <font color=#FF0000> | ||
| - | ADMIN | + | For example: 1579077966764 |
| </font> | </font> | ||
| - | with matching case)</font> | + | |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| Line 88: | Line 112: | ||
| <tr> | <tr> | ||
| <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | ||
| - | ... "MobileQuota":-1, | ||
| <font color=#FF0000> | <font color=#FF0000> | ||
| - | "Type":"ADMIN" | + | "ID":"1579077966764" |
| </font> | </font> | ||
| - | ,"MsMailQuota":-1,"Pwd":"%hashed_password_entries%"... | + | ,"Pwd":"%hashed_password_entries%"... |
| </td> | </td> | ||
| </tr> | </tr> | ||
| Line 105: | Line 128: | ||
| </tr> | </tr> | ||
| </table> | </table> | ||
| - | <font color=black>Note: DO NOT search for the phrase <font color=#FF0000>%hashed_password_entries%</font>, it is an example only, you will not see the same phrase on your server's cbs.json file. | + | <font color=black>Note: the ordering of the admin account parameters may be different on your AhsayCBS version. file.</font> |
| - | <br/> | + | |
| - | <br/> | + | |
| - | Also, the ordering of the admin account parameters may be different on your AhsayCBS versions.</font> | + | |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| Line 145: | Line 166: | ||
| <tr> | <tr> | ||
| <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | ||
| - | ... "MobileQuota":-1,"Type":"ADMIN","MsMailQuota":-1, | + | "ID":"1579077966764", |
| <font color=#FF0000> | <font color=#FF0000> | ||
| "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM=" | "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM=" | ||
| Line 162: | Line 183: | ||
| </tr> | </tr> | ||
| </table> | </table> | ||
| - | <font color=black>Note: Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, you can confirm if you have correctly edited the "cbs.json" file. | ||
| - | <br> | ||
| - | <br> | ||
| - | For the object with: | ||
| - | <br/> | ||
| - | <br/> | ||
| - | Name : system | ||
| - | <br/> | ||
| - | Type : ADMIN | ||
| - | <br/> | ||
| - | <br/> | ||
| - | Confirm on the "Pwd" field:</font> | ||
| - | <br/> | ||
| - | <br/> | ||
| - | <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_0.png"/> | ||
| - | <br> | ||
| - | <br> | ||
| - | </li> | ||
| <li> | <li> | ||
| <font color=black>Restart the AhsayCBS service afterward.</font> | <font color=black>Restart the AhsayCBS service afterward.</font> | ||
| Line 185: | Line 188: | ||
| <br/> | <br/> | ||
| </li> | </li> | ||
| + | | ||
| <li> | <li> | ||
| <font color=black>Login to the AhsayCBS web console with username "system" and password "system":</font> | <font color=black>Login to the AhsayCBS web console with username "system" and password "system":</font> | ||
| Line 194: | Line 198: | ||
| </li> | </li> | ||
| <li> | <li> | ||
| - | <font color=black>Edit the password by selecting <b>Basic</b> under <b>System Settings</b>:</font> | + | <font color=black>On AhsayCBS v8.3.4.0 or above, it will automatically prompt you to change the password.</font> |
| + | <br/> | ||
| + | <br/> | ||
| + | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:change_system_pwd.png"/> | ||
| + | <br/> | ||
| + | <br/> | ||
| + | </li> | ||
| + | <li> | ||
| + | <font color=black>On AhsayCBS pre-v8.3.4.0, edit the password by selecting <b>Basic</b> under <b>System Settings</b>:</font> | ||
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| - | <img style="width:15%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_2.png"/> | + | <img style="width:10%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_2.png"/> |
| <br> | <br> | ||
| <br> | <br> | ||
public/8039_faq/how_to_recover_ahsaycbs_system_account_password.txt · Last modified: 2022/10/25 09:24 by kirk.lim