public:8039_faq:how_to_recover_ahsaycbs_system_account_password
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public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2019/03/27 18:56] edward.chan |
public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/13 15:32] yuk.cheng |
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| - | : 27/03/2019 | + | : 13/04/2021 |
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| ===== Steps ===== | ===== Steps ===== | ||
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| - | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily changing the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward. | + | The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward for AhsayCBS pre-v8.3.4.0. |
| + | <br/> | ||
| + | <br/> | ||
| + | On AhsayCBS v8.3.4.0 or above, if the system account password is reset to "system", on the next login to AhsayCBS web console it will automatically prompt you to change the password. Further access will not be allowed until the "system" password has been changed. | ||
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| </li> | </li> | ||
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| - | <font color=black>Search for the exact phrase | + | <font color=black>Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, locate the <b>unique system user ID</b> in the "cbs.json" file. |
| - | <font color=#FF0000> | + | <br> |
| - | "Type":"ADMIN" | + | <br> |
| - | </font> | + | For the object with: |
| - | (or search for | + | <br/> |
| + | <br/> | ||
| + | Name : system | ||
| + | <br/> | ||
| + | Type : ADMIN | ||
| + | <br/> | ||
| + | <b>ID: 1579077966764</b> <font color=#FF0000>(This is an example, as the system user ID: is unique for each AhsayCBS installation)</font> | ||
| + | <br/> | ||
| + | <br/> | ||
| + | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:cbs_json.png"/> | ||
| + | <br> | ||
| + | <br> | ||
| + | </li> | ||
| + | |||
| + | |||
| + | |||
| + | |||
| + | |||
| + | </li> | ||
| + | <li> | ||
| + | <font color=black>Search for the unique system user ID in the "cbs.json" file. | ||
| <font color=#FF0000> | <font color=#FF0000> | ||
| - | ADMIN | + | For example: 1579077966764 |
| </font> | </font> | ||
| - | with matching case)</font> | + | |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
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| <tr> | <tr> | ||
| <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | ||
| - | ... "MobileQuota":-1, | ||
| <font color=#FF0000> | <font color=#FF0000> | ||
| - | "Type":"ADMIN" | + | "ID":"1579077966764" |
| </font> | </font> | ||
| - | ,"MsMailQuota":-1,"Pwd":"%hashed_password_entries%"... | + | ,"Pwd":"%hashed_password_entries%"... |
| </td> | </td> | ||
| </tr> | </tr> | ||
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| - | Also, the ordering of the admin account parameters may be different on your AhsayCBS versions.</font> | + | Also, the ordering of the admin account parameters may be different on your AhsayCBS version.</font> |
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| <tr> | <tr> | ||
| <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea"> | ||
| - | ... "MobileQuota":-1,"Type":"ADMIN","MsMailQuota":-1, | + | "ID":"1579077966764", |
| <font color=#FF0000> | <font color=#FF0000> | ||
| "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM=" | "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM=" | ||
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| </tr> | </tr> | ||
| </table> | </table> | ||
| - | <font color=black>Note: Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, you can confirm if you have correctly edited the "cbs.json" file. | ||
| - | <br> | ||
| - | <br> | ||
| - | For the object with: | ||
| - | <br/> | ||
| - | <br/> | ||
| - | Name : system | ||
| - | <br/> | ||
| - | Type : ADMIN | ||
| - | <br/> | ||
| - | <br/> | ||
| - | Confirm on the "Pwd" field:</font> | ||
| - | <br/> | ||
| - | <br/> | ||
| - | <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_0.png"/> | ||
| - | <br> | ||
| - | <br> | ||
| - | </li> | ||
| <li> | <li> | ||
| <font color=black>Restart the AhsayCBS service afterward.</font> | <font color=black>Restart the AhsayCBS service afterward.</font> | ||
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| <br/> | <br/> | ||
| </li> | </li> | ||
| + | | ||
| <li> | <li> | ||
| <font color=black>Login to the AhsayCBS web console with username "system" and password "system":</font> | <font color=black>Login to the AhsayCBS web console with username "system" and password "system":</font> | ||
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| <br/> | <br/> | ||
| <br/> | <br/> | ||
| - | <img style="width:15%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_2.png"/> | + | <img style="width:10%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_2.png"/> |
| <br> | <br> | ||
| <br> | <br> | ||
public/8039_faq/how_to_recover_ahsaycbs_system_account_password.txt · Last modified: 2022/10/25 09:24 by kirk.lim