This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
public:5303_how_to_move_user_in_same_ahsayrdr_setup [2018/02/22 16:08] edward.chan |
public:5303_how_to_move_user_in_same_ahsayrdr_setup [2019/09/26 16:43] edward.chan |
||
---|---|---|---|
Line 1: | Line 1: | ||
+ | ===== FAQ: How to move a backup user to a different AhsayCBS server in the same Redirector setup? ===== | ||
+ | |||
+ | <html> | ||
+ | <b> | ||
+ | Article ID: | ||
+ | </b> | ||
+ | 5303 | ||
+ | <br/> | ||
+ | <b> | ||
+ | Reviewed: | ||
+ | </b> | ||
+ | 21/02/2018 | ||
+ | <br/> | ||
+ | <br/> | ||
+ | <b> | ||
+ | Product Version: | ||
+ | </b> | ||
+ | <br/> | ||
+ | AhsayCBS / AhsayACB / AhsayOBM: 7.15.4.10 or above | ||
+ | <br/> | ||
+ | OS: All platforms | ||
+ | </html> | ||
+ | |||
+ | |||
+ | ===== Description ===== | ||
+ | This document contains instruction on how to move a backup user from one AhsayCBS server to another AhsayCBS server under the same Redirector host. | ||
+ | |||
+ | |||
+ | ===== Steps ===== | ||
+ | <html> | ||
+ | The following assumptions are made: | ||
+ | <br> | ||
+ | <ul> | ||
+ | <li><font color=black>CBS A and CBS B are in the same Redirector setup (CBS C).</font></li> | ||
+ | <li><font color=black>CBS A, CBS B and CBS C are all patched to version 7.15.4.10.</font></li> | ||
+ | <li><font color=black>Backup user username will be moved from CBS A to CBS B.</font></li> | ||
+ | <li><font color=black>Backup data are stored on the CBS server. Data on cloud storage or pre-defined destination are not supported.</font></li> | ||
+ | <li><font color=black>Both CBS A and CBS B can be accessed physically (for best result).</font></li> | ||
+ | </ul> | ||
+ | |||
+ | <font color=red>Important: For best performance, it is recommended that the export and import of the backup user is performed directly on the corresponding AhsayCBS server, or in the same LAN environment. It is also recommended to suspend the backup user to be moved, to ensure that no backup / restore job can be performed during the migration.</font> | ||
+ | <br> | ||
+ | <br> | ||
+ | <ol> | ||
+ | <li><b><font color=black>On the original AhsayCBS server (CBS A), export the backup user settings and data:</b> | ||
+ | <br> | ||
+ | <br> | ||
+ | <ol type=a> | ||
+ | <font size=2> | ||
+ | <li><font color=black>Login to the AhsayCBS web console (CBS A's web console).</font></li><br> | ||
+ | |||
+ | <li><font color=black>Under <b>Backup / Restore</b>, select <b>Users, Groups & Policies</b>.</font></li><br> | ||
+ | |||
+ | <li><font color=black>Under <b>Backup User</b>, select the checkbox beside the backup user to be moved.</font></li><br> | ||
+ | |||
+ | <li><font color=black>Select the <b>Move / Import / Export Users</b> icon under <b>Manage Backup User</b>.</font> | ||
+ | <br> | ||
+ | <br> | ||
+ | <img src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:MigrateUser.png" style="width:75%; border:thin solid black"/></li> | ||
+ | <br> | ||
+ | |||
+ | <li><font color=black>Export the user settings and data by selecting the radio button beside <b>Export user to file</b>, also select the checkbox to <b>Include backup files</b>. | ||
+ | </font></li><br> | ||
+ | |||
+ | <li><font color=black>Click on the <b>OK</b> button to save the "users.zip" file. | ||
+ | <br> | ||
+ | <br> | ||
+ | <font color=red>Important: For backup user with large amount of data, please perform the user data export at a time when the resource usage is low on the AhsayCBS server. Also, if the "users.zip" file is not saved to a local destination, ensure that the network between the AhsayCBS server and the save destination remain stable throughout the export process.</font></li><br> | ||
+ | |||
+ | |||
+ | <li><font color=black>Copy the "users.zip" file to the new AhsayCBS server (CBS B).</font></li> | ||
+ | <br> | ||
+ | <font color=red>Important: For best result, it is recommended that the "users.zip" file is copied directly onto the destination AhsayCBS server, or a network drive in the same LAN environment.</font> | ||
+ | </font> | ||
+ | </ol> | ||
+ | <br> | ||
+ | <br> | ||
+ | |||
+ | <li><b><font color=black>On the original AhsayCBS server (CBS A), delete the existing user to be moved.</b> | ||
+ | |||
+ | <br> | ||
+ | <br> | ||
+ | <ol type=a> | ||
+ | <font size=2> | ||
+ | <li><font color=black>(Optional) Backup the user to be moved by making a copy of its user home folder to outside of the user home. | ||
+ | <br> | ||
+ | <br> | ||
+ | For example, make a copy of | ||
+ | <br> | ||
+ | <br> | ||
+ | C:\UserHome\Username | ||
+ | <br> | ||
+ | <br> | ||
+ | to | ||
+ | <br> | ||
+ | <br> | ||
+ | C:\AnotherLocation\Username | ||
+ | <br> | ||
+ | <br> | ||
+ | Note: Copy the user home folder of the user to another volume, if the same volume does not have sufficient disk space.</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Login to the AhsayCBS web console (CBS A's web console).</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Under <b>Backup / Restore</b>, select <b>Users, Groups & Policies</b>.</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Under <b>Backup User</b>, select the checkbox beside the backup user to be moved.</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Select the <b>Delete</b> icon under <b>Manage Backup User</b>.</font> | ||
+ | <br> | ||
+ | <br> | ||
+ | <img alt="MigrateUser_2.png" onclick="viewableArea(this);" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:MigrateUser_2.png" style="width:75%; border:thin solid black"/></li> | ||
+ | <br> | ||
+ | <li><font color=black>Click <b>OK</b> when prompted to confirm deletion of the selected row.</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Click <b>Save</b> afterward to save the change.</font></li> | ||
+ | </font> | ||
+ | </ol> | ||
+ | <br> | ||
+ | <br> | ||
+ | |||
+ | |||
+ | <li><b><font color=black>On the new AhsayCBS server (CBS B), import the backup user settings and data:</b> | ||
+ | <br> | ||
+ | <br> | ||
+ | <ol type=a> | ||
+ | <font size=2> | ||
+ | <li><font color=black>Login to the AhsayCBS web console (CBS B's web console).</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Under <b>Backup / Restore</b>, select <b>Users, Groups & Policies</b>.</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Under <b>Backup User</b>, select the <b>Move / Import / Export Users</b> icon.</font> | ||
+ | <br> | ||
+ | <br> | ||
+ | <img alt="MigrateUser_3.png" onclick="viewableArea(this);" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:MigrateUser_3.png" style="width:75%; border:thin solid black"/> | ||
+ | |||
+ | </li> | ||
+ | <br> | ||
+ | <li><font color=black>Import the user settings and data by selecting the radio button beside Import users to.</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>From the dropdown box, select the user home for the user to be moved to.</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Click on the <b>Browse</b> button beside <b>Exported zip file</b>.</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Select the "users.zip" file (exported from Step 1 previously).</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Click on the <b>OK</b> button to start the import process.</font></li> | ||
+ | <br> | ||
+ | <br> | ||
+ | </font> | ||
+ | </ol> | ||
+ | |||
+ | |||
+ | <li><b><font color=black>Confirm if the backup user is moved properly:</b></font> | ||
+ | <br> | ||
+ | <br> | ||
+ | <ol type=a> | ||
+ | <font size=2> | ||
+ | <li><font color=black>Login to the AhsayCBS web console (CBS B's web console).</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Under <b>Backup / Restore</b>, select <b>Users, Groups & Policies</b>.</font></li> | ||
+ | <br> | ||
+ | <li><font color=black>Confirm if the backup user is listed under <b>Backup User</b>.</font></li> | ||
+ | </font> | ||
+ | </ol> | ||
+ | |||
+ | </ol> | ||
+ | </html> | ||
+ | |||
+ | ===== Keywords ===== | ||
+ | migrate, user, account, move, transfer, transferring, moving, rdr, redirector | ||