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public:version_8:cbs:all_plaforms:faq:8064_how_to_manually_move_user_across_user_home [2019/09/26 15:40] (current)
edward.chan created
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 +===== FAQ: How to manually move backup account between different User Home (on the same server or a different server)? =====
 +
 +<​html>​
 + <​b>​
 +  Article ID:
 + </​b>​
 + 8064
 + <​br/>​
 + <​b>​
 +  Reviewed:
 + </​b>​
 + ​26/​09/​2019
 + <​br/>​
 + <​br/>​
 + <​b>​
 +  Product Version:
 + </​b>​
 + <​br/>​
 + Ahsay Software: 8.1 or above
 + <​br/>​
 + OS: All platforms ​
 +</​html>​
 +
 +
 +===== Description =====
 +This document contains instruction on how to manually move backup account between different User Homes (on the same server or a different server).
 +
 +<​html>​
 +Note: For most cases, you can actually use the export and import option on the CBS web management console to move a backup account to a different User Home. &​nbsp;​For more details, please <a href="​http://​wiki.ahsay.com/​doku.php?​id=public:​8024_faq:​how_to_move_user_in_same_ahsayrdr_setup">​Click Here</​a>​.
 +<br>
 +<br>
 +However, for backup account with backup data that are not in the version 7 / 8 index format (e.g. legacy backup set from version 6 for archive purposes), you will have to manually move backup account between different User Homes. &​nbsp;​Refer to the steps provided in this article.
 +</​html>​
 +
 +===== Steps =====
 +<​html>​
 +The following assumptions are made:
 +<br>
 +<ul>
 +<​li><​font color=black>​Backup user username will be moved from User Home A (e.g. C:​\userhome) to User Home B (e.g. E:​\userhome).</​font></​li>​
 +<​li><​font color=black>​The new User Home B is already configured on the destination CBS server.
 +<​li><​font color=black>​Backup data are stored on the CBS server. ​ Data on cloud storage or pre-defined destination are not supported by this method.</​font></​li>​
 +<​li><​font color=black>​The CBS server can be accessed physically (for best result).</​font></​li>​
 +</ul>
 +
 +<font color=red>​Important:​ For best performance,​ it is recommended that the migration of the backup user is performed directly on the corresponding AhsayCBS server, or in the same LAN environment.</​font>​
 +<br>
 +<br>
 +<ol>
 +<​li><​b><​font color=black>​On the AhsayCBS server, stop the AhsayCBS services:</​b>​
 +<br>
 +<br>
 +<ul>
 +<​li><​font color=black><​u>​Windows</​u>​
 +<br>
 +<br>
 +[ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite ] > [ Stop ]<br>
 +[ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Stop ]
 +</​font></​li>​
 +<br>
 +
 +<​li><​font color=black><​u>​Linux/​FreeBSD</​u>​
 +<br>
 +<br>
 +Run the script file at %CBS_Install_Home%/​bin/​shutdown.sh to shutdown CBS service (e.g. /​usr/​local/​cbs/​bin/​shutdown.sh)<​br>​
 +Run the script file at %CBS_Install_Home%/​nfs/​bin/​shutdown.sh to shutdown CBS NFS service (e.g. /​usr/​local/​cbs/​nfs/​bin/​shutdown.sh)
 +</​font></​li>​
 +</ul>
 +
 +
 +<br>
 +<br>
 +
 +<​li><​b><​font color=black>​Move the user home of the corresponding backup account from User Home A to User Home B.</​b>​
 +
 +<br>
 +<br>
 +<ol type=a>
 +
 +<​li><​font color=black>​Browse to the User Home folder, for example, ​
 +<br>
 +<br>
 +C:​\userhome\username
 +</​font></​li>​
 +<br>
 +
 +<​li><​font color=black>​Move the data from User Home A to User Home B, for example,
 +<br>
 +<br>
 +C:​\userhome\username
 +<br>
 +<br>
 +to
 +<br>
 +<br>
 +E:​\userhome\username
 +<br>
 +<br>
 +<font color=red>​Important:​ The AhsayCBS services of both the source and destination CBS server must be stopped during the migration process.</​font>​
 +</​font></​li>​
 +</ol>
 +<br>
 +<br>
 +
 +
 +<​li><​b><​font color=black>​Restart the AhsayCBS services:</​b>​
 +
 +<br>
 +<br>
 +<ul>
 +<​li><​font color=black><​u>​Windows</​u>​
 +<br>
 +<br>
 +[ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite ] > [ Start ]<br>
 +[ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Start ]
 +</​font></​li>​
 +<br>
 +
 +<​li><​font color=black><​u>​Linux/​FreeBSD</​u>​
 +<br>
 +<br>
 +Run the script file at %CBS_Install_Home%/​bin/​shutdown.sh to shutdown CBS service (e.g. /​usr/​local/​cbs/​bin/​startup.sh)<​br>​
 +Run the script file at %CBS_Install_Home%/​nfs/​bin/​shutdown.sh to shutdown CBS NFS service (e.g. /​usr/​local/​cbs/​nfs/​bin/​startup.sh)
 +</​font></​li>​
 +</ul>
 +<br>
 +<br>
 +
 +
 +
 +
 +<​li><​b><​font color=black>​Confirm if the backup user is moved properly:</​b></​font>​
 +<br>
 +<br>
 +<ol type=a>
 +<​li><​font color=black>​Login to the AhsayCBS web console.</​font></​li>​
 +<br>
 +<​li><​font color=black>​Under <​b>​Backup / Restore</​b>,​ select <​b>​Users,​ Groups & Policies</​b>​.</​font></​li>​
 +<br>
 +<​li><​font color=black>​Confirm if the backup user (e.g. username) is listed under <​b>​Backup User</​b>​.</​font></​li>​
 +<br>
 +<​li><​font color=black>​Click on the username of the account, under <​b>​User Profile</​b>,​ select <​b>​General</​b>​.</​font></​li>​
 +<br>
 +<​li><​font color=black>​Confirm if the new User Home path is listed under <​b>​Home Directory</​b>​.</​font></​li>​
 +</ol>
 +
 +
 +</ol>
 +</​html>​
 +
 +===== Keywords =====
 +migrate, user, account, move, transfer, transferring,​ moving
  
public/version_8/cbs/all_plaforms/faq/8064_how_to_manually_move_user_across_user_home.txt · Last modified: 2019/09/26 15:40 by edward.chan