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You can only apply to this hotfix to machines running AhsayCBS version that the hotfix is based on.
This information can be found on the Hotfix Release History page:
1. Download the required hotfix directly provided to you or from the Hotfix Release History page: (v7 | v8)
2. Unzip the downloaded ZIP package into a temporary directory. The contents will only include relevant files necessary for the hotfix, it will not contain files that are expected to already be on your server.
3. Create a rollback copy of those directories before applying the hotfix.
4. Before shutting down AhsayCBS and installing the hotfix, Verify no active jobs.
5. (optional) It is good practice to disable AUA for each user before updating AhsayCBS.
6. Shutdown the AhsayCBS service by:
7. Install the hotfix files:
8. Startup the AhsayCBS service by:
9. Installation is now complete
10. Login to your AhsayCBS web management console and go to [System Settings] > [License] > [Update License] to verify the Product Version
1. Download the required hotfix directly provided to you or from the Hotfix Release History page: (v7 | v8)
2. Before shutting down AhsayCBS and installing the hotfix, Verify no active jobs.
3. (optional) It is good practice to disable AUA for each user before updating AhsayCBS.
4. Login to UBS admin web console
5. Shutdown the AhsayCBS service by:
6. Enable share folder on AhsayUBS by:
7. Enable SSH by:
8. Access the AhsayUBS sharefolder by using this path:
9. Use the following credentials to access to the share folder:
10. In the share folder, create a directory named “hotfix” for temporary storage for the hotfix files.
11. Unzip and Transfer the downloaded hotfix files to the “hotfix” directory.
12. SSH to the AhsayUBS with the following login credentials
13. Grant write permission for the related AhsayCBS server files:
14. For each unzipped hotfix directory, create a rollback copy of your current CBS directories before applying the hotfix. (Note: You may need to check if you have adequate space, otherwise use alternative storage to store the rollback copy.)
15. To Install the hotfix; Copy the hotfix files to the correct location:
16. Remove the temporary directory afterward:
17. Reboot the AhsayUBS machine afterward via the AhsayUBS console (System > Reboot)
18. Login to your AhsayCBS web management console and go to [System Settings] > [License] > [Update License] to verify the Product Version