User Tools

Site Tools


Sidebar

Announcement

Ahsay Backup Software

Backup Set Types

Supported Storage

Features in OBM / ACB

Features in CBS

Brand and Customize

License

Documentation

Performance Testing

FAQs and Known Issues

Can't Find What You Need?

public:how_to_apply_hotfix_to_ahsaycbs

This is an old revision of the document!


How to apply hotfix to AhsayCBS

Requirements

You can only apply to this hotfix to machines running AhsayCBS version that the hotfix is based on.

This information can be found on the Hotfix Release History page:

Hotfix installation instructions for AhsayCBS (Windows/Linux)

1. Download the required hotfix directly provided to you or from the Hotfix Release History page: (v7 | v8)

  • Example: cbs-win-hotfix-task12345.zip
  • Example: cbs-win-v830999.zip
  • Example: cbs-nix-v830999.zip


2. Unzip the downloaded ZIP package into a temporary directory. The contents will only include relevant files necessary for the hotfix, it will not contain files that are expected to already be on your server.

  • Example, Unzipped contains directories: build, download, java, lib, webapps
  • Note: The contents of hotfix ZIP are subject to change and directories may differ than listed in this article.


3. Create a rollback copy of those directories before applying the hotfix.

  • Based on the directories you unzipped in step-2, create a duplicate of those current directories found in your CBS installation home (ie “C:\Program Files\AhsayCBS”, or “/usr/local/cbs/”). For identification, We recommend you append suffix of “.{version#}” for your current CBS version, to the copied directory name.
  • Example, your CBS is currently v8.3.0.30, you will create a copy of those directories the hotfix will overwrite:
    • Copy “C:\Program Files\AhsayCBS\build” to “C:\Program Files\AhsayCBS\build.83030
    • Copy ”C:\Program Files\AhsayCBS\download” to “C:\Program Files\AhsayCBS\download.83030
    • Copy ”C:\Program Files\AhsayCBS\java” to “C:\Program Files\AhsayCBS\java.83030
    • Copy ”C:\Program Files\AhsayCBS\lib” to “C:\Program Files\AhsayCBS\lib.83030
    • Copy ”C:\Program Files\AhsayCBS\webapps” to “C:\Program Files\AhsayCBS\webapps.83030
  • For custom installations; substitute the above with your correct Drive, Path, or directory name.


4. Before shutting down AhsayCBS and installing the hotfix, Verify no active jobs.

  • Login to AhsayCBS Web Console > Click [Live Activities]


5. (optional) It is good practice to disable AUA for each user before updating AhsayCBS.

6. Shutdown the AhsayCBS service by:

  • Windows
    1. [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite ] > [ Stop ]
    2. [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite NFS Service ] > [ Stop ]
  • Linux/FreeBSD
    1. Run the script file at [CBS_Install_Home]/bin/shutdown.sh to shutdown CBS service(e.g. / usr / local / cbs/ bin / shutdown.sh )
    2. Run the script file at [CBS_Install_Home]/nfs/bin/shutdown.sh to shutdown CBS NFS service(e.g. / usr / local / cbs/ nfs / bin / shutdown.sh )
  • For Branded products, substitute with your customized name for AhsayCBS


7. Install the hotfix files:

  • Windows
    • Copy those unzipped directories from Step-2, to your CBS Installation Home path (e.g. C:\ Program Files \ AhsayCBS )
  • Linux/FreeBSD
    • Copy those unzipped directories from Step-2, to your CBS Installation Home path (e.g. / usr / local / cbs )
  • Extract all files within the zip archive to their path locations as in the zip archive (DO NOT remove any file from the AhsayCBS installation directory, only overwrite existing files when necessary). For example, copy the file, “lib\cbs.jar”, inside the zip archive to “C:\Program Files\AhsayCBS\lib\cbs.jar”.
  • You should not install a hotfix if the hotfix version is lower than your current CBS version.


8. Startup the AhsayCBS service by:

  • Windows
    1. [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite ] > [ Start ]
    2. [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite NFS Service ] > [ Start ]
  • Linux/FreeBSD
    1. Run the script file at [CBS_Install_Home]/bin/startup.sh to startup CBS service (e.g. / usr / local / cbs/ bin / startup.sh )
    2. Run the script file at [CBS_Install_Home]/nfs/bin/startup.sh to startup CBS NFS service (e.g. / usr / local / cbs/ nfs / bin / startup.sh )
  • For Branded products, refer to your customized name for AhsayCBS

9. Installation is now complete

10. Login to your AhsayCBS web management console and go to [System Settings] > [License] > [Update License] to verify the Product Version

Hotfix installation instructions for AhsayCBS on AhsayUBS

1. Download the required hotfix directly provided to you or from the Hotfix Release History page: (v7 | v8)

  • Example: cbs-nix-hotfix-task12345.zip
  • Example: cbs-nix-v830999.zip

2. Before shutting down AhsayCBS and installing the hotfix, Verify no active jobs.

  • Login to AhsayCBS Web Console > Click [Live Activities]

3. (optional) It is good practice to disable AUA for each user before updating AhsayCBS.

4. Login to UBS admin web console

5. Shutdown the AhsayCBS service by:

  1. Click on the “Stop” button on [Backup Server] > [Server Status] page
  2. Click on the “Stop” button on [Backup Server] > [Server Status] page in the “NFS Service” section

6. Enable share folder on AhsayUBS by:

  • Click on the “Share AhsayCBS” button on [Backup Server] > [Server Status] page

7. Enable SSH by:

  • Click on the “Start” button on [System] > [Settings] > [SSHD] page

8. Access the AhsayUBS sharefolder by using this path:

  • \\${AhsayUBS-IP-Address}\obsr
  • Example: \\192.168.1.103\obsr

9. Use the following credentials to access to the share folder:

  • Username: root
  • Password (default): ahsayubs

10. In the share folder, create a directory named “hotfix” for temporary storage for the hotfix files.

11. Unzip and Transfer the downloaded hotfix files to the “hotfix” directory.

  • Example, Unzipped contains directories: build, lib, webapps
  • Note: The contents of hotfix ZIP are subject to change and directories may differ than listed in this article.

12. SSH to the AhsayUBS with the following login credentials

  • Username: root
  • Password (default): ahsayubs

13. Grant write permission for the related AhsayCBS server files:

  • mount -uw /ubs/mnt/esfmfw

14. For each unzipped hotfix directory, create a rollback copy of your current CBS directories before applying the hotfix. (Note: You may need to check if you have adequate space, otherwise use alternative storage to store the rollback copy.)

  • Based on the directories you unzipped, create a duplicate of those current directories found in your CBS installation home (ie ”/ubs/mnt/esfmfw/obsr/system/obsr/”). For identification, We recommend you append suffix of “.{version#}” for your current CBS version, to the copied directory name.
  • Example, your CBS is currently v8.3.0.30, you will create a copy of those directories the hotfix will overwrite:
    • Copy “ /ubs/mnt/esfmfw/obsr/system/obsr/build” to “ /ubs/mnt/esfmfw/obsr/system/obsr/build.83030
    • Copy ” /ubs/mnt/esfmfw/obsr/system/obsr/lib” to “ /ubs/mnt/esfmfw/obsr/system/obsr/lib.83030
    • Copy ” /ubs/mnt/esfmfw/obsr/system/obsr/webapps” to “ /ubs/mnt/esfmfw/obsr/system/obsr/webapps.83030
  • Note: The contents of hotfix ZIP are subject to change and directories may differ than listed in this article.


15. To Install the hotfix; Copy the hotfix files to the correct location:

  • cp -r /ubs/mnt/eslsfw/obsr/hotfix/ /ubs/mnt/esfmfw/obsr/system/obsr
  • Note: You should not install a hotfix if the hotfix version is lower than your current CBS version.

16. Remove the temporary directory afterward:

  • rm -rf /ubs/mnt/eslsfw/obsr/hotfix/

17. Reboot the AhsayUBS machine afterward via the AhsayUBS console (System > Reboot)

18. Login to your AhsayCBS web management console and go to [System Settings] > [License] > [Update License] to verify the Product Version

public/how_to_apply_hotfix_to_ahsaycbs.1578978801.txt.gz · Last modified: 2020/01/14 13:13 by kirk.lim

Page Tools